customer service and resolving issues with empathy and professionalism? We have opportunities for Complaints & Resolution... successful candidate will manage a caseload of resident complaints, ensuring prompt resolution in line with the statutory Complaint...
Responsibilities: - Maintain and update quality documentation, including logging and updating the status of complaints. - Enter...
complaints/ quality concern process, ensuring timely resolution and effective communication with relevant departments in line...
of Quality Inspectors. - Manage the complaints/ quality concern process, ensuring timely resolution and effective communication...
complaints/ quality concern process, ensuring timely resolution and effective communication with relevant departments in line...
would include: Maintain and update quality documentation, including logging and updating the status of complaints. Enter...
and complaints to resolve them quickly and effectively. Reporting: Maintain records and produce regular statistical information...
, managing work schedules and updating tenants with these, to minimise any disruption and complaints...
and identifying their service requirements ·Updating customers with technical issues ·Dealing with complaints ·Seize opportunities...