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Keywords: Complaints Resolution Lead, Location: London

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Complaints Resolution Lead

Complaints Resolution Lead *Rolling contract* *Hybrid - 2 days office / 3 home* *Housing* The role: Lead... on reviewing complaints and compensation and advising on the correct level of rigor at stage 2. Take responsibility for managing...

Company: RG Setsquare
Location: London
Posted Date: 16 Jan 2026
Salary: £35 - 36 per hour

Complaints Dispute Resolution Lead

Butler Rose are partnering with a large Housing Association client in the search for a Complaints Dispute Resolution... Lead to join their growing team. This is a three months temporary role with possible extension based on performance...

Company: Butler Rose
Location: London
Posted Date: 15 Jan 2026
Salary: £27 per hour

Lead Customer Resolution Executive

Lead Customer Resolution Executive The easyJet holidays Customer & Operations Team help to deliver brilliant holidays... refining our communication with customers and improving the way we work. You will lead a team of Customer Resolution...

Posted Date: 11 Jan 2026

Complaints Reviewer

. As a Complaints Reviewer, you'll play a key specialist role within our Complaints Service, leading on the review and resolution... towards a professional qualification. Essential: Experience in handling complaints through to resolution within a regulatory environment...

Posted Date: 11 Jan 2026
Salary: £39961 - 44401 per year

Housing Complaints Manager

council's housing complaints process, ensuring fair and timely resolution of cases and using feedback to drive service... improvements. Key Duties: Lead and coordinate the handling of housing complaints and escalations, communicating...

Company: Vivid Resourcing
Location: London
Posted Date: 02 Dec 2025

Corporate Complaints Officer - Lambeth

Job Purpose Deliver a an excellent customer-orientated dispute resolution service which provides the customer... with a suitable solution and a satisfying experience, by contributing and supporting the delivery of an efficient complaints...

Location: London
Posted Date: 20 Nov 2025
Salary: £33 per hour

Corporate Complaints Data Analyst

://www.convatecgroup.com Position Overview: The Corporate Complaints Data Analyst is responsible for driving quality... incumbent will lead activities related to complaint evaluation, quality auditing, trending, and escalation management...

Company: Convatec
Location: London
Posted Date: 18 Nov 2025

Customer Service Team Lead

Job Introduction We are recruiting for a Customer Service Team Lead to be part of the Rapport team, based... 500 company, where excellence and creativity are the norm every single day. The Customer Service Team Lead will manage...

Location: London
Posted Date: 18 Jan 2026
Salary: £33100 per year

Lead - Delivery Transformation L1

Jobs Job Description Apply now Start Please wait... Job Title: Lead - Delivery Transformation L1 City: London State/Province: London Posting... of the role is to lead the automation initiatives including Holmes within the client accounts of a vertical for service line...

Company: Wipro
Location: London
Posted Date: 15 Jan 2026

Lead Administrator L3

Jobs Job Description Apply now Start Please wait... Job Title: Lead Administrator L3 City: London State/Province: London Posting Start Date: 1/7... and problem management - Issue analysis, troubleshooting and resolution, root cause analysis, logging and trending Designed...

Company: Wipro
Location: London
Posted Date: 09 Jan 2026

Head of Property Management

Build strong relationships with landlords, tenants, and contractors Handle high-level complaints and dispute resolution... Responsibilities Leadership & Team Management Lead, manage, and mentor the Property Management team Set clear performance...

Company: Pear Recruitment
Location: North London
Posted Date: 21 Jan 2026
Salary: £40000 per year

Contact Centre Team Manager (maternity cover)

: Basic We're looking for an experienced Contact Centre Team Manager to lead and inspire a team of agents, ensuring... exceptional customer service and operational excellence. You'll drive departmental KPIs, improve first contact resolution...

Company: A2Dominion
Posted Date: 21 Jan 2026
Salary: £46129 per year

supervisor

maintenance, defect resolution, and compliance across the Ealing patch. LEADERSHIP: Direct line management, mentoring... manage sensitive resident interactions, complaints, and service escalations to ensure exceptional Customer Satisfaction...

Company: Skilled Careers
Location: West London
Posted Date: 18 Jan 2026
Salary: £27 per hour

Regional Lab Manager

action points · To lead along with the Quality Manger/General Manager in responding to patient complaints relating to the... and will help shape the future of fertility care in our region. The Role: Lead two laboratories, ensuring the delivery...

Posted Date: 18 Jan 2026

Student Services Manager

Manager will lead the delivery of high-quality, student-centred services across the College of Esports. The postholder... excellence. Key Responsibilities Student Services Leadership Lead the day-to-day operations of student support, wellbeing...

Location: London
Posted Date: 18 Jan 2026

Social Work Child Protection Adviser

& Quality Assurance Manager when required. – Ensure prompt resolution of complaints as per departmental guidelines... environment, along with excellent transport links making your commute easy and stress-free. What you will do: – Act as a lead...

Posted Date: 17 Jan 2026
Salary: £45.2 per hour

Social Work Child Protection Adviser

& Quality Assurance Manager when required. - Ensure prompt resolution of complaints as per departmental guidelines... environment, along with excellent transport links making your commute easy and stress-free. What you will do: - Act as a lead...

Posted Date: 16 Jan 2026
Salary: £45.2 per hour

Disrepair Surveyor

to resolution. The role requires close collaboration with legal teams, contractors, housing officers, and residents to ensure works...: Carry out detailed inspections of council-owned residential properties in response to disrepair complaints and legal claims...

Company: Daniel Owen
Location: East London
Posted Date: 16 Jan 2026
Salary: £27 - 36 per hour

Vendor Success Associate

concerns and retain the business. Complaint Handling & Conflict Resolution: Manage and resolve any vendor concerns... or complaints in a calm, empathetic, and timely manner, ensuring positive outcomes and turning potentially negative experiences...

Location: London
Posted Date: 15 Jan 2026

F&B Assistant Manager (F/M/X)

do… Operational Oversight: Lead and support daily operations across the restaurant, bar, and Grab&Go, with particular focus on the bar... are served to customers Dealing with customer feedback and providing adequate solutions to customer complaints Qualifications...

Company: TRIBE
Location: London
Posted Date: 11 Jan 2026