and historically successful Contact Center/CX/Business Process Outsourcing and Business Process as a Service Specialty Sellers... for our Agentic AI Customer Service business. Successful candidates will be domain subject matter experts in one or more industries...
and historically successful Contact Center/CX/Business Process Outsourcing and Business Process as a Service Specialty Sellers... for our Agentic AI Customer Service business. Successful candidates will be domain subject matter experts in one or more industries...
Description & Requirements We are looking for an Senior Analyst - Business Intelligence Analyst -MicroStrategy/SQL... in government health programs, particularly Medicaid - Experience with Contact Center management platforms, particularly Genesys...
is looking for an outgoing, energetic Regulatory Operations Analyst who assists with developing, implementing, and maintaining projects... are completed promptly, accurately, and organized. As a Regulatory Operations Analyst, your duties will include: Identifying...
Cybersecurity Analyst I Duration: 12 months Location: Hybrid - Charlotte, NC Position focuses on day to day.... Participates in cybersecurity projects and initiatives within Cybersecurity, IT, and other business units. Contributes to team...
Analyst, Financial Planning & Analysis (FP&A), you will play a crucial role in shaping the financial strategy and performance... initiatives. Your expertise in financial modeling and analysis will support strategic decision-making and business performance...
and experience on client interaction and client management. Experience working in a branch or client contact center. 4. Experience... Deposits Senior Product Analyst supporting the consumer savings portfolio, you will play a critical role in driving deposit...
lives - a mission we’ve honed since 1859. Equitable is looking for a Cyber Threat Intelligence Analyst, you will serve... Security Operations Center (SOC), this role is responsible for curating, analyzing, and disseminating actionable threat...
your own. We’re actively seeking a talented Senior Fixed Income Investment Operations Analyst to join our Fixed Income... Analysis and Pension Risk Transfer teams. As a Senior Fixed Income Investment Operations Analyst, you’ll play a critical role...
Program Manager, Voice of Customer. Summary of Role The AI Support Optimization Analyst plays a critical role in scaling... with Digital Support Operations to ensure Help Center articles and internal content are structured for AI success. Maintain high...
with stakeholders to best support the business, manipulating and analyzing data, and mentoring other data analysts within the..., modeling, visualization, reporting, and doing in-depth analysis to inform business strategy. Beyond their technical proficiency...
Shifts Candidates need to be open to any shift option. Center is 24x7x365. Job Description As an Operations... POINTS FOR: Industry certifications (Business Management or Technical Certification) Awards for operational or customer...
Shifts Candidates need to be open to any shift option. Center is 24x7x365. Job Description As an Operations... POINTS FOR: Industry certifications (Business Management or Technical Certification) Awards for operational or customer...
, technical support, and other work groups. Candidates must be willing to work any shift because the operations center runs 24..., including topology and configurations Experience working in a Network Operations Center (NOC) or similar monitoring environment...
, or equivalent experience. 3+ years of experience as a Product Owner, Product Manager, or Business Analyst. Strong experience...), First Contact Resolution (FCR), conversion, retention, and agent productivity by delivering intuitive, scalable...
, or equivalent experience. 3+ years of experience as a Product Owner, Product Manager, or Business Analyst. Strong experience...), First Contact Resolution (FCR), conversion, retention, and agent productivity by delivering intuitive, scalable...