worldwide. Job Description Act as the primary contact for major incidents, coordinating customer voice teams and leading root... telephony. Experience with MS Teams Admin Center and scripting (PowerShell, Python). Excellent English communication skills...
Site Name: Finance Center Building Posted Date: Jan 15 2026 Business Introduction GSK remains committed to achieving... agreements and help monitor contractual compliance. - Act as the internal day-to-day contact for alliance delivery, tracking...
Advanced proficiency in WFM software, analytics tools, and financial management systems Strong understanding of contact center... WFM in cross functional or country-wide meetings. 2. Financial Management and Performance- Manage the accounts Project...
, and we inspire each other. Join in and feel the difference. Established in 1985 as a monitoring center and provider... cost center (for global services the GOM is responsible) Employee management and development of assigned associates...
margin (OM1), and their continuous improvement of the respective cost center (for global services the GOM is responsible... for local services Depends on location: growth of business Point of contact for clients (in case of local, single site services...
, and we inspire each other. Join in and feel the difference. Established in 1985 as a monitoring center and provider... cost center (for global services the GOM is responsible) Employee management and development of assigned associates...
managing teams of 10-25 direct reports Contact Center Operations experience. Leadership and Change Management: Demonstrated... and process mapping tools Demonstrated ability to use analytical tools for root cause analysis and problem-solving. Project...
project completion, and affordable housing options, setting a new standard of excellence in real estate development... primary contact person with internal and external auditors to facilitate audits, addressing and resolving any audit findings...
of contact center and data analysis methods and processes; analysis of customer satisfaction data a plus Excellent communication... are incorporated into the project and to process improvement efforts Demonstrates an understanding of internal profitability drivers...
of contact center and data analysis methods and processes; analysis of customer satisfaction data a plus Excellent communication... are incorporated into the project and to process improvement efforts Demonstrates an understanding of internal profitability drivers...
with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered...'s largest outsourcer to the Philippines. We have 15 years of experience delivering intelligent contact center and back-office...
Philippines, including residential, commercial, industrial, data center, water treatment, and airport facilities. Your role... with ISO 19650 and project-specific BEPs. Ensure designs comply with AASHTO standards and relevant Philippine codes...
with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered...’s largest outsourcer to the Philippines. We have 15 years of experience delivering intelligent contact center and back-office...
in contact center implementations Proficiency with Confluence, JIRA, and Salesforce Excellent written and spoken English... to support product enhancements. This role does not have supervisory responsibilities and reports to the Manager...
. Background in Customer Care Operations or Contact Center environments, especially related to channel strategy and client care... improvements. Project Management - Plan, manage, and execute initiatives from discovery through delivery. Communication Skills...
(i.e., call center, emails, chats, back office, etc.) At least 2 years experience in managing project stakeholders... of BPO Industry Knowledge of Contact Center and Back-Office Operations LEAN Six Sigma Greenbelt Trained Knowledge...
project manager which generally entail: Conducting process discovery & walkthrough sessions for operational and/or support... of Insurance operations Knowledge of BPO Industry Knowledge of Contact Center and Back-Office Operations LEAN Six Sigma Greenbelt...
(i.e., call center, emails, chats, back office, etc.) At least 2 years experience in managing project stakeholders... of BPO Industry Knowledge of Contact Center and Back-Office Operations LEAN Six Sigma Greenbelt Trained Knowledge...
project manager which generally entail: Conducting process discovery & walkthrough sessions for operational and/or support... Knowledge & Skills Knowledge of Insurance operations Knowledge of BPO Industry Knowledge of Contact Center and Back-Office...
Philippines, including residential, commercial, industrial, data center, water treatment, and airport facilities. Your role... and maintain BIM standards in accordance with ISO 19650 and project-specific BEPs. Ensure designs comply with AASHTO standards...