in Customer Care Operations or Contact Center environments, especially related to channel strategy and client care. Demonstrated... inefficiencies, and design innovative, AI‑driven improvements. Project Management – Plan, manage, and execute initiatives...
as advised by the line manager. This role is to adhere to the agreed training guidelines and performance standards set by the DSV... and other identified assessors/interviewers Leads the salary planning process in consultation with the hiring manager Drafts...
strongly preferred Contact Center industry background Strong knowledge of NICE processes and products desirable Experience... career opportunity that will light a fire within you. So, what's the role all about Reporting to the SOW Writers Team Manager...
in Customer Care Operations or Contact Center environments, especially related to channel strategy and client care. Demonstrated... inefficiencies, and design innovative, AI-driven improvements. Project Management - Plan, manage, and execute initiatives...
officers, acting as the central point of contact for all offshore delivery center DNA staff-related matters, ensuring smooth... And Responsibilities The Technical Team Manager will lead our data engineering team in acquiring public healthcare data domain...
from IT Service perspective To assist the Ops Manager in delivery of the assigned Infrastructure Mgmt services Handle...-sat Job Description Active participation in project ramp-ups / transitions / BCP / Audits Experience around ISO...
, project management activities as client contact point and additional reasonable tasks that align with their abilities... a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...
Philippines, including residential, commercial, industrial, data center, water treatment, and airport facilities. Your role... with ISO 19650 and project-specific BEPs. Ensure designs comply with AASHTO standards and relevant Philippine codes...
and above, including Unity Voicemail, Contact Center and Jabber products Experience working in a 24/7 mission critical data center... project planning, implementation and support of new network or voice systems and direct technical analysis of hardware...
against billings and communicate anomalies to profit center Manager Field internal emails regarding Sales Order open status... plays a critical part in ensuring accurate commission tracking, project billing, and timely revenue recognition across the...
with our Instructional Design Manager, project partners, and subject matter experts. Together, we'll craft engaging learning modules... and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS...
every successful client install Escalate to Engineering Manager any project blocker and/ or issues on site Ensure... required to investigate and repair fiber optic related faults in a timely manner, and as directed by the Network Operations Center (NOC...
communication. Should take escalation calls as needed/required. Qualifications 2-4 Years of contact center experience... Collections Operations and Managing SLA, KPIs, and project deliverables Responsible for working directly with team members...
. Background in Customer Care Operations or Contact Center environments, especially related to channel strategy and client care... improvements. Project Management - Plan, manage, and execute initiatives from discovery through delivery. Communication Skills...
negotiations strongly preferred Contact Center industry background Strong knowledge of NICE processes and products desirable... Manager within the Professional Services WCX Americas Organization, you will be an integral part of the WCX Americas SOW...
services that offers a range of services including contact center solutions, digital marketing, BPO and e-commerce solutions... as Operations Manager, including 2-5 years in a senior management role in BPO handling Sales or Customer Service accounts...
process of new hires as advised by the line manager. This role is to adhere to the agreed training guidelines and performance... hiring manager Drafts and communicates approved job offers, take the lead in salary negotiations and ensures acceptance...
of AI and contact center technologies. CRM integrations, APIs, and other ecosystem technologies. Best practices for contact center..., and other CXone digital solutions, for enterprise contact centers. The position combines technical and business responsibilities...
for the LGBTQ+ business community. Please do not contact the recruiter directly. Work Schedule Second Shift (Afternoons... membership) Mounting & Un-mounting Hardware's in the data center (Switch, Routers, Servers, etc..) IDF/MDF daily routine check...
. Minimum Hiring Requirements - Knowledge & Skills Knowledge of Insurance operations Knowledge of BPO Industry, Contact Center... and Back-Office Operations Knowledge of common contact center and back-office metrics Advanced MS Excel skills Advanced...