with QoS - Desirable Contact center experience is desirable Practical application abilities and understanding of the... following software-based items: ○ Communication Manager Call Center functionality (Agents, skills, Vector flows) * Experience...
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global..., and more. You will report directly to the Senior Manager, North America Field Marketing based in Alpharetta, GA, USA. YOUR DAILY...
advisor or career coach, project manager or strategist, recruitment administrator, talent expert or experienced generalist... in fostering an inclusive and collaborative culture. Through extensive contact with partners and business services leaders...
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global..., and project delivery. The analyst collaborates with stakeholders from Finance, Operations, Sales, Customer Service, and IT...
Job Location MANILA NET PARK OFFICE Job Description The Contact Center Manager plays a crucial role in overseeing...: Manage the daily operations of the contact center, ensuring that all activities align with company and business policies...
of BPO Industry, Contact Center and Back-Office Operations Knowledge of common contact center and back-office metrics... (Kaizen) assigned per functions. Project / Service Delivery Responsible for executing the tasks assigned by the project...
with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered...’s largest outsourcer to the Philippines. We have 15 years of experience delivering intelligent contact center and back-office...