Center Supervisor to oversee day-to-day operations. This role is responsible for supervising a team of contact center agents... in lieu of degree, or demonstrated ability to perform the role successfully. The Contact Center Supervisor needs to be able...
across dispersed populations and contributes to broader public service goals. The Quality Assurance Supervisor is responsible... requirements and goals are met. The QA Supervisor acts as a primary source of reference and assists with escalated issues or cases...