knowledge on Contact Centre best practices Strong understanding of the Operational functions within the Wealth Management... Support to join our Client Solutions team. Reporting to the Manager, Service Centre the Supervisor, Customer Support...
, monthly and ad hoc reporting and analysis Have a strong understanding of call centre operational metrics, SLA's and drivers... documented and well communicated Be a constant learner and constant teacher Help to evolve this contact centre...
we are looking for: The Workforce Management Coordinator is responsible for coordinating deployment and operational activities for the contact... issues, trends, and opportunities Assist Workforce Manager in strategic planning and achievement of business unit goals...
we are looking for: The Workforce Management Coordinator is responsible for coordinating deployment and operational activities for the contact... issues, trends, and opportunities Assist Workforce Manager in strategic planning and achievement of business unit goals...
. Job Details Position: Corporate Events Coordinator Location: MaRS Centre, Toronto Department: Executive Office Team Reports... To: Manager, Executive Office Salary: Commensurate with level of experience; total compensation includes a competitive benefits...
contact and superior service. Responds to after-hours tenant emergency requests. Reviews rent collections and ensure... stakeholders and makes recommendations to TPA senior management. Participates in outreach with potential business partners and key...