incidents to restore a failed IT service/Process as quickly as possible ✓ Document troubleshooting steps and service...
for providing direct tier one services to the customers of the Shared Service Center, which include employees, managers, HR... to coach employees, line managers through HR queries via self-service including redirection to appropriate sources...
's service level performance for all contact channels. This includes ensuring that agents remain in adherence to their schedules... and shrinkage activities continue to occur as planned or as best as performance allows. The WFM Real Time Analyst Lead...
’s service level performance for all contact channels. This includes ensuring that agents remain in adherence to their schedules... and shrinkage activities continue to occur as planned or as best as performance allows. The WFM Real Time Analyst Lead...
be for you. Unity Communications is looking for a Quality Analyst. In this role, you will collaborate with cross-functional teams..., execute, and maintain regression tests for critical product components Evaluate product code against specifications...
Role Overview: As the Operations & Change Senior Analyst at Send, you will be a key member of the operations team... and manage a robust risk and issue management process for all assigned initiatives, escalating critical items to the Business...
Job Description: As a Business Analyst, you will play a key role in the Functional Services Team, supporting the..., they are looking to establish their pioneering team in the Philippines and are seeking a skilled Business Analyst to join their dynamic team...
The Application Support Analyst is responsible for providing client services and support for the Nasdaq SMARTS Trade... Surveillance product and related service offerings. Why Nasdaq When you work at Nasdaq, you’re working for more open...
ANALYST Conduct analysis on Business Requirements and prepares program specifications at the systems level for simple... debugging, research and investigation Soft Skills: Decisiveness (Competent) Communication (Competent) Customer Service...
Risk Analyst - Hybrid based in Manila, Philippines. Being part of our team means that we’ll provide you with the resources... performance and service level agreements. Ensure proper execution and upload of third-party contracts in Contract Management...
Analyst (Assistant Director) Job Summary: Enterprise Technology provides reliable, secure and resilient technology... from performing their assigned activities Initiating Service Improvement Programs for the Cutover process Identify process / work...
The Incident Response Analyst will provide detection, containment, and analysis of security events to protect the... problems, and suggest solutions Maintain critical thinking and composure under pressure Strong written and oral communication...
The Application Support Analyst is responsible for providing client services and support for the Nasdaq SMARTS Trade... Surveillance product and related service offerings. Why Nasdaq When you work at Nasdaq, you're working for more open...
The Application Support Analyst is responsible for providing client services and support for the Nasdaq SMARTS Trade... Surveillance product and related service offerings. Why Nasdaq When you work at Nasdaq, you're working for more open and clear...
produce several clients facing reports. Your role will serve as the analyst for US Mental Health Parity and Addiction Equity... and collaboration skills: Client service orientation and ability to respond to all communications effectively and in a timely manner...
thinking that is vital for our business and our clients. What We Offer As an Application Support Analyst..., you will be responsible for providing client services and support for the Nasdaq Anti-Financial Crime Technology product and service offerings...
The Application Support Analyst is responsible for providing client services and support for the Nasdaq SMARTS Trade... Surveillance product and related service offerings. Why Nasdaq When you work at Nasdaq, you're working for more open...
and more. What You Will Do As a Private Markets Senior Analyst , you will play a crucial role in helping Nasdaq eVestment Private Markets stay at the... Markets data, carry out cyclical data management tasks, and assist in other mission-critical workstreams and ad-hoc duties...
services, especially in Private Markets. Attention to detail and strong customer service skills are critical, as you'll work... across our solutions. What You Will Do As a Private Markets Analyst, you will play a crucial role in helping Nasdaq Private Markets dataset...
-trading execution life cycle operations. As a Trade Lifecycle Analyst in the Direct Custody and Clearing team, you will play... adherence to Service Level Agreements (SLA). Work closely and collaboratively with the DCC team in Sydney to ensure the...