, shape customer strategies, become a trusted advisor and orchestrate alignment across internal stakeholders and partners. Key... more about our mission, vision and values . We are looking for a Sales Director/ Customer Executive who will be accountable for driving order...
The Contact Center Lead plays a pivotal role in Manulife's Unassigned Customer Management (UCM) program by leading... and guiding the outbound CSR team to deliver exceptional service to customers without an assigned Financial Advisor. This role...
The Contact Center Lead plays a pivotal role in Manulife’s Unassigned Customer Management (UCM) program by leading... and guiding the outbound CSR team to deliver exceptional service to customers without an assigned Financial Advisor. This role...
and guidelines. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem... Ability to multi-task, prioritize, and manage time effectively Customer orientation and ability to adapt/respond to different...
a team of staffing specialists and administrators who support the mass/high volume hiring process for hourly Customer Service... of efficient, effective, quality driven service to internal customers and meets customer service level agreements. You will manage...
while building and maintaining strong customer relationships. You are also responsible for complying with and enforcing procedures... business reviews to assess performance, address issues, and identify opportunities for improvement. Act as a trusted advisor...
, and impact-driven environment, we’d love to hear from you. We are looking for a commercially minded Customer Success Manager... to manage a large, high-volume portfolio of SMBs. As a CSM, you will own the post-sale customer lifecycle end to end—driving...
, and impact-driven environment, we’d love to hear from you. We are looking for a commercially minded Customer Success Manager... to manage a large, high-volume portfolio of SMBs. As a CSM, you will own the post-sale customer lifecycle end to end—driving...
customer expectations, improving our processes and technology, and meeting company growth objectives. The TAM is responsible... for resolving complex problems and providing excellent technical and customer service to specific key accounts. TAM will help...
closely with engineering and customer experience teams, acting as a trusted technical advisor and hands-on architect...About The Role We're excited to be looking for a Solution Architect - Customer Service Experience to join our platform...
Customer Care Specialist We are seeking a dynamic and results-driven Customer Care Specialist to join our team.... This role is pivotal in driving customer satisfaction, retention, and growth. You will be responsible for nurturing...
Customer Care Specialist We are seeking a dynamic and results-driven Customer Care Specialist to join our team.... This role is pivotal in driving customer satisfaction, retention, and growth. You will be responsible for nurturing...
customer expectations, improving our processes and technology, and meeting company growth objectives. The TAM is responsible... for resolving complex problems and providing excellent technical and customer service to specific key accounts. TAM will help...
customer expectations, improving our processes and technology, and meeting company growth objectives. The TAM is responsible... for resolving complex problems and providing excellent technical and customer service to specific key accounts. TAM will help...
At ShiftCare, our Customer Success Managers play a pivotal role in optimising workflows, analysing customer support... trends, and ensuring the continuous improvement of our customer experience. This position requires a strategic thinker...
acts as a trusted technical advisor, fostering strong relationships with customer teams while leading all technical...Job Category: Customer Services Degree Level: Bachelor's degree Job Description: The Customer Architect at Nokia...
levels in the field. This role is integral to exceeding customer expectations, enhancing processes and technology... challenges and delivers exceptional technical and customer service to enterprise-level accounts. By partnering with top resources...
customer expectations, improving our processes and technology, and meeting company growth objectives. The TAM is responsible... for resolving complex problems and providing excellent technical and customer service to specific key accounts. TAM will help...
customer expectations, improving our processes and technology, and meeting company growth objectives. The TAM is responsible... for resolving complex problems and providing excellent technical and customer service to specific key accounts. TAM will help...
Management Build strong merchant relationships and serve as their trusted advisor. Monitor fulfilment SLAs (e.g., on-time...+ years of experience in Customer Success, Account Management, or Operations (preferably in e-commerce, logistics...