/Flexible, or Hybrid: Remote Department: Customer Experience Hiring Manager: Services Delivery Manager Travel: Minimal (Up to 5... of tomorrow. Aprimo is a pioneer of the marketing resource and digital asset management space, and we deliver an innovative...
(HRSD) or similar case management platforms Strong customer service mindset with a focus on employee experience. Strong MS..., timely, and policy-aligned resolution through case management. The position serves as a critical link between employees, HROD...
, and do email management to schedule prospect clients w/ our Sales Managers. This is an exciting opportunity to advance your career... to your assigned direct manager/supervisor Keep an eye on Slack, especially Sales channels Attend weekly sync with the BDR Team Attend...
customer base. Your Impact Engage with targeted customers to identify business processes in need of digital transformation.... In this role, you will take your proven track record of selling sophisticated technology solutions and account management and sell...
of employee and manager requests through the People Assist platform, ensuring adherence to service level agreements (SLAs..., prioritize, and document cases to ensure seamless and transparent case management. Communicate clearly and professionally...
to hear from you. Why Ascend Clear growth path Your progression: Client Service Team Lead Concierge Manager Senior Manager.... Real support Lead capable people who want to grow Partner with your Concierge Manager on team development Work...
and identify customer pain-points and opportunities. Book demos and strategy calls for our senior Account Executives. Learn... Experience (any Level) OR Experience In 360 Contract Recruitment (Strong advantage due to pipeline management & outreach skills...
in this role include customer service, problem-solving, organization, time management, combined with agility of learning... capabilities for network security, risk and exposure management, and extended detection and response. With seamless context sharing...
and consult with customers across a large client base. Additionally, this role will seek out opportunities to enhance the customer... experience, both by proactively contacting the customer in recognition or critical milestones in their journey and by offering...
such as Malaysia, Thailand, Indonesia, Australia and New Zealand from a Philippine base resource. This role owns both organic and paid... to accelerate content production, optimize performance, and continuously improve the full-funnel customer experience. This role...
. Oversee the efficiency of all BDC processes, including lead management, outbound campaigns, and customer follow-up to optimize... all technology and systems, including Customer Relationship Management (CRM) and Dealer Management Systems (DMS) to maximize...
processes. Escalate complex issues to Tier 2 support with clear, well-documented notes. Maintain internal knowledge base... using Excel or Power BI, and generate monthly reconciliation and management reports. User Training & Communication Conduct...
for Agents and the Engine Room Manager, including but not limited to, property listing preparation, listing management... the ER Manager with any other project work and duties as required. Excellent time management and using it effectively...
firms in the world What you do as an Accounting Staff As an Accounting staff, you will report to your manager who is based..., Indonesia, Philippines and Singapore. For your role, you will be working only under the Philippines so your working base...
capable people who want to grow. Partner with your Concierge Manager on team development. Work with the Process Management... Growth Path Your progression: Client Service Team Lead → Concierge Manager → Senior Manager → Associate Director...
of product management experience in B2B SaaS Strong customer research and data analysis skills Experience with AI/ML products... Customer Research Product Strategy AI/ML Products Data Analysis Customer Success Manager Remote (Global) • Full-time...
of product management experience in B2B SaaS Strong customer research and data analysis skills Experience with AI/ML products... Customer Research Product Strategy AI/ML Products Data Analysis Customer Success Manager Remote (Global) • Full-time...
Customer Success Manager (CSM) to keep them updated on onboarding progress and potential challenges. Facilitate an effective... Management Capture client feedback and key observations on product functionality and user experience. Communicate client feedback...
for Success: Previous experience in billing support, subscription management, or customer service. High attention to detail..., you will enhance the overall customer experience while maintaining accuracy in subscription records. Our Billing Team: Our Billing Team...
of product management experience in B2B SaaS Strong customer research and data analysis skills Experience with AI/ML products... Customer Research Product Strategy AI/ML Products Data Analysis Customer Success Manager Remote (Global) • Full-time...