Role Overview This leadership role is responsible for managing a team of Customer Care Specialists. You'll oversee the... & Development Lead, coach, and mentor a team of Customer Success and Inside Sales professionals. Set clear goals, KPIs...
and commercial sectors to make safer , smarter , and better decisions. Our Customer Care Team Lead is a concentrated focus... on providing outstanding customer care in response to all incoming support inquiries in a fast-paced, high volume, customer support...
Team Lead, Customer Care Role Overview This leadership role is responsible for managing a team of Customer Care... Responsibilities Team Leadership & Development Lead, coach, and mentor a team of Customer Success and Inside Sales professionals...
to a team of customer care agents by setting service standards and ensuring KPIs are met. Ensure service level of incoming calls... is a must. Must have a minimum of 3 years of Team Lead experience in managing a Customer Service team. Experience in the automotive aftermarket, SaaS...
to a team of customer care agents by setting service standards and ensuring KPIs are met. Ensure service level of incoming.... Requirements Bachelor’s degree is a must. Must have a minimum of 3 years of Team Lead experience in managing a Customer Service...
to partner with a Global In-house Center in their search for a PHRN Customer Service Team Lead based in Taguig City. Salary Range... Team Lead (PHRN) is responsible for overseeing a team of customer service or claims professionals, ensuring high-quality...
In-house Center in their search for a PHRN Customer Service Team Lead based in Taguig City. Salary Range: Open to discussion... Work Setup: Onsite Shift Schedule: Night Shift Location: Taguig City The role The Customer Service Team Lead (PHRN...
to a team of customer care agents by setting service standards and ensuring KPIs are met. Ensure service level of incoming calls...Are you a dynamic leader with a strategic mindset, able to manage a diverse team and passionate about customer service...
to a team of customer care agents by setting service standards and ensuring KPIs are met. Ensure service level of incoming...Are you a dynamic leader with a strategic mindset, able to manage a diverse team and passionate about customer service...
from anywhere in the world, surrounded by a diverse and talented team that spans the globe. We are looking for a Customer Care Team... long-term growth. Customer Care @ Trafilea At Trafilea, we foster a culture of collaboration, innovation, and continuous...
and people-focused Customer Care Team Leader to join our client's Customer Care operations. In this role, you will be responsible... a team of Customer Care agents to achieve performance, quality, and productivity targets. Conduct regular performance...
About the job Customer Care Team Leader | Up to 60K Salary Job Expectations: Position Type: Experienced - Lead..., and service quality. Key Responsibilities: Lead, coach, and develop a team of Customer Care agents to achieve performance...
in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs... accurately and on time. Facilitate communication between team members, the CS Lead, and other departments to maintain alignment...
, and productive work environment. Lead and support the customer care team in delivering exceptional service across all communication... Leadership & Escalation Set the tone and pace for the Customer Care team, fostering a motivated, customer-focused...
, and productive work environment. Lead and support the customer care team in delivering exceptional service across all communication... Leadership & Escalation Set the tone and pace for the Customer Care team, fostering a motivated, customer-focused...
persistency, strengthens customer trust, and drives retention. Beyond team management, the Lead partners with cross-functional... high standards of responsiveness and accuracy, the Lead reinforces Manulife's commitment to reliability and customer care...
persistency, strengthens customer trust, and drives retention. Beyond team management, the Lead partners with cross-functional...The Contact Center Lead plays a pivotal role in Manulife’s Unassigned Customer Management (UCM) program by leading...
within which people can thrive! We are seeking a dynamic Team Manager to lead and support a high-performing team. This role plays... for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect...
, procedures, and strategic directives. What you'll need: At least 1 year of continuous supervisory/team lead experience in a BPO...SVC PH, Inc . is currently looking for a TEAM LEADER to start ASAP! Select VoiceCom is an American and Australian-owned...
Customer Care & Sales Specialist Team: Customer Care Location and Schedule: Remote; schedule to be determined... and maintain accurate records in the support system Collaborate with the Customer Care Lead to improve processes and workflows...