Cigna Healthcare is hiring Customer Service Supervisor Job Purpose Manages the daily operations of a team... of Customer Service Representatives who address and resolve customer/member inquiries in accordance with client KPIs and service...
and will be responsible for people and performance management, ensure customer satisfaction through the management and development of team... members. Key responsibilities of this role include enhancing agent technical expertise and delivery of timely customer care...
Full Training Provided - Learn about our services, customer care, and communication best practices Supportive, Friendly... to work weekends and public holidays on a rotational basis Experience in healthcare or customer service...
and will be responsible for people and performance management, ensure customer satisfaction through the management and development of team... members. Key responsibilities of this role include enhancing agent technical expertise and delivery of timely customer care...
management systems and reports to improve personal performance. Supporting Systems: Utilize customer service supporting systems...About this Position Accountable for critical supply escalation management to ensure an amazing customer experience...
for Inbound, Outbound, and Customer Care Handling in an MO or Region. We are a multinational company We are certified a great..., starting as Customer Service Representative. Our people come from different backgrounds with a shared dedication to high...
systems and reports to improve personal performance. Supporting Systems: Utilize customer service supporting systems and tools..., supporting an amazing customer experience. Interacts and collaborates internally with relevant departments, setting and aligning...
Education, Health Care, Consulting, Cloud, and Digital Marketing, Doo Group has seamlessly provided clients with comprehensive... What you'll be working on: Respond to customer/client inquiries and provide comprehensive support via various communication...
Education, Health Care, Consulting, Cloud, and Digital Marketing, Doo Group has seamlessly provided clients with comprehensive... What you'll be working on: Respond to customer inquiries via phone, live chat, tickets, and email. Perform client screening (Know...
. Analyze CSAT ratings for the country/ BPO to identify customer pain points. Flag non performing agents & support performance... and dedication to providing exceptional customer care Who We Are 'To be the most loved everyday food and groceries destination...
and customer care transformation projects which includes design thinking innovative, requirement gathering and problem-solving... our clients become living businesses by optimizing strategies towards reducing cost to serve, improving revenue per customer...
an amazing customer experience. Interacts and collaborates internally with relevant departments, setting and aligning priorities... to meet customer expectations and needs. What You ll Do Accountable for complex decision related to service delivery...
world-class performance in Order to Cash Management and deliver a customer experience aligned with business strategy... on customer excellence to assist management in business performance and planning Analyse customer satisfaction metrics...
management systems and reports to improve personal performance. Supporting Systems: Utilize customer service supporting systems...About this Position Accountable for critical supply escalation management to ensure an amazing customer experience...
to the development of every Rocketeer and the trust of every customer. Twenty years on and counting, we've got your back... you pride yourself on learning quickly We are seeking a highly motivated individual to join our team to execute our customer...
to the development of every Rocketeer and the trust of every customer. Twenty years on and counting, we've got your back... you pride yourself on learning quickly We are seeking a highly motivated individual to join our team to execute our customer...
and utilities, or manufacturing Key Performance Indicators For The Role Included but not limited to: Leading Number of Customer.... We are a good mix of engineers, products, and design. What we have in common is that we care deeply about the user experience...
process performance indicators, applicable service level agreements and the customer service functions core values. Leverage...Entity: Finance Job Family Group: Business Support Group Job Description: Job Purpose The Customer Service...
in English & Mandarin MBBS holders are welcome (Optional) Tanggungjawab Responsibility Handle customer inquiries (medical... all necessary information, check on systems and align with customer needs Checking the availability, arranging and scheduling...
process performance indicators, applicable service level agreements and the customer service functions core values. Leverage...Entity: Finance Job Family Group: Business Support Group Job Description: Job Purpose The Customer Service...