customer health scores, usage metrics, and engagement patterns to proactively identify risks and opportunities Develop... Engagement Lead cadence customer engagements including monthly check-ins, quarterly business reviews, and strategic planning...
customer health scores, usage metrics, and engagement patterns to proactively identify risks and opportunities. Develop... Engagement Lead cadence customer engagements including monthly check-ins, quarterly business reviews, and strategic planning...
's offerings.Proactive Engagement & Risk Mitigation: Collaborate with Customer Success Managers (CSMs) to track progress..., Sales, and Customer Success to ensure alignment, solve problems, and advocate for the customer's needs.Project Management...