. You would lead transformation—not just platform rollout—by aligning Sprinklr’s technology to the customer’s support operating model.... What You'll Do Transformation Advisor Serve as a trusted advisor to Heads of Service, Contact Center Directors, and Support...
, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers... you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans...
and measurable ROI achievement Proactively monitor customer health (usage, sentiment, support tickets) and orchestrate interventions... on customer maturity and usage patterns; own or support renewal processes to achieve NRR targets Collaborate cross-functionally...
customers Understand customer goals and success metrics, and use product data to inform proactive engagement strategies Share... of flattening it. As a Customer Enablement Manager, you'll work directly with our larger customers to help them get the most value...
job responsibilities Customer Relationship Management & Strategic Engagement: Serve as trusted advisor for enterprise accounts...Description We are seeking an experienced Customer Solutions/Success Manager to serve as the primary point of contact...
to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high... realization through proactive and programmatic customer engagement and best practices. You'll use your solution expertise...
advising, implementation experience, customer success engineering, enablement, and proactive engagement to drive adoption... technology in today's complex digital landscape. By leveraging WalkMe's features-guidance, engagement, insights, and automation...
. Success depends on consistent customer-facing engagement, independent relationship-building, and the ability to clearly... classification, forecasting, and CRM documentation to support predictable outcomes. Adoption, Engagement & Expansion Enablement...
to improve customer engagement, personalize experiences, and deliver measurable value. Job Benefits HiBob is a village filled.... Come join us. About You We are looking for an experienced, energetic and positive Customer Success Manager. You will have great interpersonal skills as well as a strong bias...
partner in business transformation. Become a trusted advisor by deeply understanding customer goals and driving long-term..., and Development teams to represent the voice of the customer. Support growth by identifying upsell and cross-sell opportunities...
Global Head of Customer Success – AI-Driven Fitness Technology Location: Remote Salary: £75,000 – £90,000 base..., gym chains, and fitness operators to drive member engagement, retention, business growth, and operational excellence...
Global Head of Customer Success - AI-Driven Fitness Technology Location: Remote Salary: £75,000 - £90,000 base..., gym chains, and fitness operators to drive member engagement, retention, business growth, and operational excellence...
within a commutable distance to be considered. As a Senior Customer Success Manager on our EMEA team, you will be a trusted advisor.... You will report to the Manager of Customer Success. CSMs are responsible for customer value, adoption, retention and expansion...
strong relationships with key stakeholders within the enterprise segment, becoming their trusted advisor. Act as the customer’s advocate... towards internal units of our organization to drive engagement of additional experts or further product enhancements. Analyze customer...
and trusted advisor at Braze Partner with Strategic CSMs and Account Executives to provide an excellent customer experience... engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences...
and monitor the adoption and health of our customers throughout the customer journey and you will be the primary engagement point... as a strategic advisor, identifying opportunities for upselling and cross-selling. Monitor customer health scores and proactively...
, engagement, and measurable outcomes while building trusted customer relationships. Reporting to a Manager of CSMs, the CSM... success. About the Role The Customer Success Manager will act as a trusted advisor to customers, focusing on understanding...
We are looking for a Principal Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor... on delivering revenue retention and growth through alignment, adoption, and world-class customer engagement. You will be responsible...
and advocate. Customer Engagement & Value Realization: Develop tailored success plans, lead governance frameworks, and conduct... career opportunity that will light a fire within you. Senior Customer Success Manager Location: London, United Kingdom...
, and smart safes—to life throughout the commercial journey. Positioned at the heart of product, sales, and customer engagement... advisor, you will combine deep product expertise with commercial acumen to translate features into compelling customer value...