troubleshooting and ensure customer satisfaction during warranty and maintenance stages. 5. Reporting & Strategy Maintain... updated sales pipeline in CRM. Provide competitor intelligence, pricing trends, and customer feedback for management strategy...
with all relevant department on customer requirement. Update sales control list after received purchase order from customer. Act... as customer service and able to handle customer complaint. Provide relevant support to customer as and when required. Ensure...
visits as required. Provide pre-sales and post-sales technical support to enhance customer satisfaction. Collect and analyze... customer feedback to identify and resolve technical issues promptly. Maintain compliance with company standards and industry...
and standard. Ensure project closing with complete documentation in compliance with regulatory requirements and customer...
with existing customers to encourage repeat business and customer retention. Present, promote, and sell products/services... to prospective clients using solid product knowledge and persuasive communication. 2. Client Management Understand customer needs...
, and be able to provide detailed, accurate information about products to customers. Customer Consultation: Advise customers on the... by identifying customer needs and recommending appropriate products. Help customers choose the right formulations and additives based...
customer satisfaction. This will include, but not limited to, performing market analysis and developing sales strategies. Meet...
or products. Development and consultation of the customer on the requirement of the product. Conception and design of system... architecture and software components based on customer requirements (product visions). Independent and self-responsible...
to emergency situations and customer concerns. Performs other duties as assigned. Supervisory Responsibilities No formal...
in investigating customer complaints. Collaborating with other department to develop new product, engineering designs, manufacturing... strategic plan to enhance customers' satisfaction. Also, assist to investigate customer complaints and non-conformance issues...
standards on development, standardization or customer projects. Job Description Collaborate with sales group to generate mass... flow chart / general process design Clarify process strategy and requirements with bid owner and customer Participate...
. You will be the key contact person for regional customer support and service visits. Additionally, you will work closely with the... customer support and schedule service visits. During initial business build up phase, conduct sales visits and generate sales...
. Initial experience with service providers and customer advisory. Strong communication skills and knowledge of application...
at customer sites. Conduct preventive maintenance and troubleshoot system faults to ensure uptime and performance. Support..., and customer feedback. Provide training and handover support to customers post-installation. Coordinate with vendors and internal...
expectations and success criteria. Learning of customer AS-IS environment for application version upgrade and migration. Perform... customer satisfaction to promote customer retention by upholding quality of services through engagement with customer. Assist...
Response and Resolution: You own, investigate and solve customer technical issues. You collaborate... to enable you to resolve customer issues, through training and readiness. Bachelor's Degree in Computer Science, Information...
jobs and SLAs. Act as sales lead for field service quotation when required Support front-line sales with follow-up and customer... Engineers' schedule to ensure all on-site work is completed according to customer requirements and company budget. Coordinate...