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Keywords: Customer Escalation Manager, Location: Veracruz, Ver.

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Senior Account Manager

.In addition to the above activities, the Senior Account Manager will also be:The point of escalation for other stakeholders... to join our team in the role of Senior Account ManagerRole Purpose:The Global Payment Solutions (GPS) Account Manager (AM...

Company: HSBC
Location: Veracruz, Ver.
Posted Date: 14 May 2025

Engagement Manager

Manager (Individual Contributor) is responsible for managing and nurturing customer relationships, ensuring project success... and Escalation Management:Track and manage customer issues, ensuring effective resolution, particularly for P1 (Priority 1...

Company: Amagi
Location: Veracruz, Ver.
Posted Date: 14 May 2025

Area Manager, Information Management

and your career. The Area Manager, Information Management will be responsible of - Manage and directs the work of project managers... quality targets. - Addresses internal, vender, or customer issues that may impede project delivery and develops solutions...

Company: AT&T
Location: Veracruz, Ver.
Posted Date: 14 May 2025

Manager, Compliance Advisory - Gsc Mexico

. We are currently seeking an experienced professional to join our team in the role of **Manager, Compliance Advisory - Global Service... Centre (Mexico). ** Reporting to the (Senior Manager, Compliance Advisory, the Manager, Compliance Advisory) role...

Company: HSBC
Location: Veracruz, Ver.
Posted Date: 13 May 2025

Lacam Infrastructure Account Manager 2°

and infrastructure regional & global leadership. - Ensure timely escalation and resolutions of actions items and issues with appropriate... and monitors service problems, change management processes, and escalation procedures. - Provides early warning to management...

Company: Eli Lilly
Location: Veracruz, Ver.
Posted Date: 13 May 2025

Service Desk Team Lead

performance parameters are met.Efficiently resolves query/issue as per SOPs. Follows escalation process to L2/L3 for issues... not within the scope of support. Responds to and resolve customer requests, relating to software, hardware, network operations...

Company: Infosys
Location: Veracruz, Ver.
Posted Date: 14 May 2025

Accounting Senior Analyst

along with the manager - Supervise and perform quality self-assessments - Prepare metrics - Prepare, Review and post journal... entries - Prepare High risk and complex account reconciliations - Review account reconciliations - Resolution & Escalation...

Company: Aon
Location: Veracruz, Ver.
Posted Date: 14 May 2025

Service Desk Team Lead

parameters are met.Efficiently resolves query/issue as per SOPs. Follows escalation process to L2/L3 for issues not within the... scope of support. Responds to and resolve customer requests, relating to software, hardware, network operations...

Company: Infosys
Location: Veracruz, Ver.
Posted Date: 14 May 2025

Vp Data Pmo

updates, as well as any existing or potential customer escalation issues. - Proactively follows escalation and change control... manager where required.- Stays abreast of current industry trends and new technology through professional associations, trade...

Company: Citigroup
Location: Veracruz, Ver.
Posted Date: 13 May 2025

Service Desk Team Lead

performance parameters are met.Efficiently resolves query/issue as per SOPs. Follows escalation process to L2/L3 for issues... not within the scope of support. Responds to and resolve customer requests, relating to software, hardware, network operations...

Company: Infosys
Location: Veracruz, Ver.
Posted Date: 13 May 2025

Service Desk Team Lead

parameters are met.Efficiently resolves query/issue as per SOPs. Follows escalation process to L2/L3 for issues not within the... scope of support. Responds to and resolve customer requests, relating to software, hardware, network operations...

Company: LinkedIn
Location: Veracruz, Ver.
Posted Date: 13 May 2025

Service Desk Team Lead

performance parameters are met.Efficiently resolves query/issue as per SOPs. Follows escalation process to L2/L3 for issues... not within the scope of support. Responds to and resolve customer requests, relating to software, hardware, network operations...

Company: Infosys
Location: Veracruz, Ver.
Posted Date: 13 May 2025