efficiency and customer service performance to ensure client needs and Concentrix financial performance are met Partner... Associate's degree in related field from a four-year college or university with more than seven years of relevant experience...
on understanding customer needs, not just reading a script. Experience in FMCG, Food & Beverage, Retail, Hospitality... across both big brands and high-volume smaller clients. What youll do Lead and coach a team of B2B Sales Representatives to hit...
We are bringing the Spinneys experience-premium quality, freshness, and exceptional service-to the Philippines... our signature premium retail experience. You will serve as the bridge between Spinneys UAE corporate governance and local market...
, training, quality, customer experience management, forecasting, capacity planning, scheduling, real-time management...The opportunity Bring strategic insights to the table (leveraging from outside experience and industry benchmarks...
projects for key support functions such as: recruitment, training, quality, customer experience management, forecasting...The opportunity Bring strategic insights to the table (leveraging from outside experience and industry benchmarks...
administration. Implementing DevOps in Cloud Customer interaction experience Experience with SAP Change and Transport management... along with ability to showcase the industry's advanced solutions to improve efficiency Hands-on experience with SAP system builds...
customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive... winning solutions, shape pursuit strategies, and articulate the value of TTEC Digital's offerings across Customer Experience...
to assess gaps and deploy corrective actions. What you'll need: Minimum of 5 years of leadership experience managing sales... and account management teams, with demonstrated ability to coach, motivate, and develop high-performing individuals to achieve...
daily operations, ensuring processes run smoothly and efficiently. Manage, coach, and mentor teams to meet performance... and collaborate with stakeholders to ensure alignment with business objectives and customer needs. Identify areas for process...
, speed, and safety. Quality Management: Deliver excellent customer experience in query resolution aligned to People... Experience with customer support: customer interactions, addressing escalations Willingness to be cross-trained to different...
partnerships. Demand Planning & Market Analytics Ensure robust demand planning by integrating market insights, customer..., collaboration, and continuous improvement. Set clear performance expectations, coach leaders, and build organizational capability...
. Demonstrates mastery of required behaviors/competencies such as the ability to teach/coach other agents and/or support the program... PHILIPPINES Minimum of two years of college education with at least 12 to 18 months of call center experience Ability...
candidates through networking, research, data mining, and the use of available resources. Prepare and coach candidates... benefits and company policies to candidates Communicate with the team on the status of open job orders Facilitate customer...
customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. The...At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing...
of relevant experience preferred Highly motivated individual with skills to develop and coach team members to achieve performance... coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly...
. Train and coach staff in providing exceptional customer experiences. **Store Operations:** Oversee daily store operations... teamwork and staff development. **Customer Service:** Ensure that customers receive outstanding service by maintaining high...
Your Role People & Team Leadership Lead, coach, and mentor IT engineers to build strong technical and leadership...-Functional Impact Represent in customer reviews, operational syncs, and briefings. Collaborate with SREs, product owners...
We're looking for an experienced Team Leader to manage daily operations, coach and develop team members, and ensure... service goals. Implement call center strategies and ensure KPI achievement for both Enshored and client targets. Train, coach...
a superior experience for our customers and stakeholders. The ideal candidate is a strong communicator, skilled in managing.... Oversight of daily work volumes. Manage, coach, and develop a team to ensure quality and efficiency of the service function...
of relevant experience preferred Highly motivated individual with skills to develop and coach team members to achieve performance... coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly...