and customer complaints, achieve compliments. Key Responsibilities To call and follow up on past due delinquent accounts to secure... by collecting the total due amount Comply with scripts, call pitch & strategy Review and assess suitability of customer eligibility...
diagnosis, and resolution for complex customer cases while maintaining SLOs, CSAT targets, and rigorous documentation standards... of customer support queries. Maintain response and resolution speed as defined by SLOs. Keep high customer satisfaction scores...
Manager, Malaysia. In This Role, You Will Have The Opportunity To Supervise and guide Application Specialists in providing..., etc. are carried out smoothly and efficiently, with minimal disruption to customer operations. Lead, mentor, and develop the...
product owner leadership with a customer journey and experience in mind. Act as an intermediary between business stakeholders... Manager - Cloud & Third-Party Risk Reporting & Analytics supports the bank's enterprise-wide Third-Party and Cloud Risk...
response, root-cause diagnosis, and resolution for complex customer cases, while maintaining SLOs, CSAT targets, and rigorous..., collaborating closely with Google engineers and program managers to resolve critical issues and drive continuous improvement. Key...
archetypes - Data SME - Experience in deal shaping & strong presentation skills, leading proposal experience, customer orals... transformations, program management experience Exceptional interpersonal and presentation skills - ability to convey technology...
Right Fit If You Have An interest in analyst activities Incident response experience Security incident investigation skills... Currently in your final year of engineering school or a master's program in cybersecurity Dynamic, curious and on-going...
and sales targets for the new business opportunities in conjunction with the Commercial director, Commercial Manager, APAC team... on-time launches and to meet financial targets in a sustainable manner. Managing the trial program to support existing...
trade interviews on a daily basis. Having previous experience with outbound calls for sales/research/customer service.... We offer a comprehensive onboarding program for successful candidates, and the role will provide extensive skill-based learning opportunities...
. Publish new customer specific guidelines. About you IT Proficient: Good experience on Network, Security, Firewall... challenges and opportunities. About the role Responsibilities Incident Management To manage customer issues and or requests...
Job Description As a Sales Advisor at H&M, you'll play a key role in creating an outstanding customer experience.... WHO YOU ARE We are looking for people with… Experience in customer service within fashion, retail, or similar fields...
thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs... Pall Invoice Processing Manager and is part of the Pall Global P2P located in Petaling Jaya, Malaysia...
in Training or Quality Assurance role preferably in Customer Service. Experience with learning management systems (LMS... goals and communicating with the necessary team, i.e OpEx, Ops Team, etc. for further action. Assist QA manager...
Programming: Confirm and validate technical specifications with the customer, program and document the project to deliver... project/product lifecycle to ensure an optimal customer experience. Active Reporting: Identify project needs and report them...
skills, leading proposal experience, customer orals technical understanding of data platforms, data on cloud strategy, data... realization framework for data transformations, program management experience Exceptional interpersonal and presentation skills...
diagnosis, and resolution for complex customer cases while maintaining SLOs, CSAT targets, and rigorous documentation standards... of customer support queries. Maintain response and resolution speed as defined by SLOs. Keep high customer satisfaction scores...
effective working relationships and networking with internal and external to deliver consistent positives customer experience... consistent customer experience. b. Compliance to Policies & Procedures and Malaysian Employment Act c. Ensure compliance...
and contribute to T.EN's purpose of breaking boundaries to engineer a sustainable future Participate in QHSES program, ensuring... procedures for Project Execution Systems perimeter Ensure internal and external customer satisfaction of PES perimeter...
, Provisioning, Collections, Channels, Customer Care, Lead to Cash, etc Digital Transformation: Experience in Strategy, Innovation... in engineering (or equivalent) or MBA Analyst: 1+ year Consultant: 5+ years Manager: 10+ years Experience in progressive business...
archetypes - Data SME - Experience in deal shaping & strong presentation skills, leading proposal experience, customer orals... transformations, program management experience Exceptional interpersonal and presentation skills - ability to convey technology...