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Keywords: Customer Experience Strategy , Location: New York City, NY

Page: 1

Digital Product Management Group Manager-Customer Engagement

, etc.) to define Customer Engagement target state strategy, customer and employee experiences, and actionable roadmap Develop... we serve. We are all united in delivering the best experience for our customers. We work together each day to foster...

Posted Date: 07 Dec 2025

Contract-Director of Integrated Strategy & Customer Experience

of Integrated Strategy & Customer Experience Project Length: 01/31 through 12/31/2026 (contracted quarterly) Project Hours... a Director of Integrated Strategy & Customer Experience Freelancer to shape how brands connect with people across their full...

Company: Sia Experience
Location: New York City, NY
Posted Date: 08 Jan 2026

Customer Experience Strategy Lead - AI Integration

Customer Experience Strategy capability, responsible for cross-organizational best practices, workflow design, and technology... AI Security delivery strategy. Partner with PS, CS, and Product leaders to shape rollout and scaling. Customer Experience...

Company: Cato Networks
Location: New York City, NY
Posted Date: 24 Dec 2025

Customer Experience Strategy & Operations Manager (NY)

Experience (CX) team empowers customers to discover and realize the full value of Notion, delivering a best-in-class customer... decisioning. Design and optimize staffing plans, scheduling and resource allocation to maximize efficiency and customer experience...

Company: Notion Labs
Location: New York City, NY
Posted Date: 19 Nov 2025
Salary: $210000 - 250000 per year

Associate Director, Experience Strategy

RAPP New York is looking for an Associate Director, Experience Strategy to join our award-winning Experience Strategy... in an interagency team model to build customer experience programs that leverage a multitude of channels, such as web, email, mobile...

Company: RAPP
Location: New York City, NY
Posted Date: 09 Jan 2026
Salary: $115000 per year

Director, Experience Strategy

of Experience Strategy leads the design and optimization of omnichannel experiences that connect brand purpose to customer needs... Experience Strategy deliverables, including Website/IVA Strategy, Omnichannel Plan, Content Plan and recommendations...

Company: EVERSANA
Location: New York City, NY
Posted Date: 18 Dec 2025
Salary: $119000 - 176000 per year

Director, Experience Strategy

of Experience Strategy leads the design and optimization of omnichannel experiences that connect brand purpose to customer needs... Experience Strategy deliverables, including Website/IVA Strategy, Omnichannel Plan, Content Plan and recommendations...

Company: EVERSANA
Location: New York City, NY
Posted Date: 18 Dec 2025
Salary: $119000 - 176000 per year

Head of Customer Strategy, Fashion (Shopbop & Zappos)

strong customer strategy experience from other industries would be valuable. Most importantly, they should demonstrate a passion... of experience in customer strategy, CRM, strategic management consulting or related field - Strong strategic thinking, problem...

Company: Amazon
Location: New York City, NY
Posted Date: 10 Jan 2026

Senior Consultant - Life Sciences Commercial Strategy & Customer Transformation

teams on customer journey, omnichannel strategy, and CRM execution Deep knowledge of omnichannel engagement, including..., training, and team engagement. This position offers exposure to diverse projects, building both depth and breadth of experience...

Company: Capgemini
Location: New York City, NY
Posted Date: 10 Jan 2026

Head of Customer Strategy, Fashion (Shopbop & Zappos)

strong customer strategy experience from other industries would be valuable. Most importantly, they should demonstrate a passion... of experience in customer strategy, CRM, strategic management consulting or related field - Strong strategic thinking, problem...

Company: Amazon
Location: New York City, NY
Posted Date: 19 Dec 2025

Group Manager, Customer Strategy & Operations

As a Group Manager of Customer Strategy & Operations, you will play a critical role in driving customer success... of leadership. Qualifications Experience 10+ years of GTM Ops and/or strategy experience, overseeing multiple complex, cross...

Posted Date: 17 Dec 2025

2026 Intern - Customer Value Strategy

- September 2026. Interest in business strategy, customer experience, analytics, or experience design through coursework... leaders at Adobe’s top customers to unlock measurable business value through customer experience transformation. Our team...

Company: Adobe
Location: New York City, NY
Posted Date: 09 Nov 2025

Manager, Scaled Customer Success Strategy & Operations

, or strategy within high‑growth B2B SaaS 2+ years of people management experience leading high‑performing CS or operations teams... Magazine’s 100 . About the Role We’re hiring a strategic, data‑driven leader to shape the future of scaled customer success...

Posted Date: 09 Nov 2025

Director Customer Experience- New Hyde Park, NY

career. We are Canteen. Job Summary Director, Customer Experience Location: NY, CT, NJ Markets Reports to: Senior... Leadership The Director, Customer Experience plays a critical role within Coffee Distributing Company's (CDC) Account...

Posted Date: 11 Jan 2026
Salary: $115000 - 130000 per year

Director Customer Experience- New Hyde Park, NY

career. We are Canteen. Job Summary Director, Customer Experience Location: NY, CT, NJ Markets Reports to: Senior... Leadership The Director, Customer Experience plays a critical role within Coffee Distributing Company’s (CDC) Account...

Posted Date: 10 Jan 2026
Salary: $115000 - 130000 per year

New York Customer Welcome Center Experience Lead

New York Customer Welcome Center Experience Lead. Description - Description - The Customer Welcome Centers (“CWCs...”) are the epicenter of HP's Executive Engagement Strategy. We are looking for a passionate leader to join our Customer...

Company: HP
Location: New York City, NY
Posted Date: 10 Jan 2026
Salary: $83000 - 127800 per year

Senior Customer Experience Manager

to the senior leadership team, the Senior Customer Experience Manager in New York sets direction for Customer Service.... Proven ability to set strategy and deliver measurable outcomes in a fast-paced professional services environment. Experience...

Posted Date: 09 Jan 2026

Vice President, Card Customer Experience Product Manager

Job Category: Product Management Job Description: The Card Customer Experience Product team is seeking a highly... and visibility. The ideal candidate has experience delivering customer experiences for web and mobile, and will work across the lines...

Company: JPMorgan Chase
Location: New York City, NY
Posted Date: 09 Jan 2026

Senior Manager-US Consumer, Proprietary Product Digital Customer Experience

Digital Customer Experience results Contribute to evolution of operating model, frameworks for Proprietary digital customer... to create the best customer experience for our Card Members Passion for innovation and evolution of mobile/web products...

Company: American Express
Location: New York City, NY
Posted Date: 08 Jan 2026
Salary: $123000 - 215250 per year

Senior Analyst-US Consumer, Proprietary Product Digital Customer Experience

Customer Experience results Identify opportunities to enhance our digital experiences & team operating model through adoption... and written communication skills Strong relationship builder, team player with a passion to create the best customer experience...

Company: American Express
Location: New York City, NY
Posted Date: 08 Jan 2026
Salary: $78000 - 124750 per year