or more years of experience in workforce management and/or large-scale contact center operations, with at least 5 years... adherence across customer experience teams. Leads the development and execution of WFM strategy - including accurate forecasting...
or more years of experience in workforce management and/or large-scale contact center operations, with at least 5 years... adherence across customer experience teams. Leads the development and execution of WFM strategy - including accurate forecasting...
to quota achievement. Experience selling SaaS business solutions (Enterprise Resource Planning - ERP)/Workforce Management... Workforce Management solutions across industries (Discrete manufacturing, Retail, Distribution, Healthcare). This position...
Job Summary: The Organizational Development Director drives enterprise-wide talent strategy and workforce effectiveness... exceptional patient outcomes. This role provides expert consulting in change management, talent management, workforce planning...
and any strategic ad-hoc listening strategy initiatives Talent Management: The Corporate Director Talent & Employee Experience owns... Description: The Corporate Director Talent & Employee Experience role is part of the Emory Healthcare's System COE Talent, Learning...
Description The Corporate Director Talent & Employee Experience role is part of the Emory Healthcare's System COE... Director Talent & Employee Experience owns the Emory Healthcare talent development programs, leads the annual Talent Review...
Director, Product Management What We Need Corpay is currently looking to hire a Director of Product Management... stakeholders. You will own a part of our customer experience end-to-end. The team will look to you as a source for innovation...
a Director of Pricing and Profitability Management to lead transformative pricing strategies that drive sustainable, profitable... the organization’s overall goals and initiatives. Qualifications: Proven experience in pricing, revenue management...
of customer experience together. Customer Success Director Position Purpose The Customer Success Manager (CSM) Director role... growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement...
(or Account Management) experience supporting enterprise level customers Demonstrated success in managing customer relationships.... What You'll Do: As a Customer Success Director at First Advantage, you’ll be responsible for the satisfaction, retention...
(or Account Management) experience supporting enterprise level customers Demonstrated success in managing customer relationships.... What You'll Do: As a Customer Success Director at First Advantage, you’ll be responsible for the satisfaction, retention...
. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a consultative sales... experience and track record in sales account management, managing complex solutions and products for strategic National...
. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a consultative sales... experience and track record in sales account management, managing complex solutions and products for strategic National...
delivery meets or exceeds key performance indicators (KPIs), enhances customer experience, and aligns with organizational goals..., Shared Services, or Customer Service environments, with a focus on leave and time management Knowledge, Skills...
and, with appropriate review by management, make recommendations and commitments to the customer. Negotiate additional charges, funding..., and/or timeline impacts. Interact with suppliers and customers on a proactive basis. Proven experience with customer relationship...
's degree Bilingual English/Spanish Experience in supply chain management in a distribution environment Lean, Six Sigma... for their team, while ensuring organizational policies and procedures are understood and followed. As the Senior Director, Supply...
, positive workforce motivation, individual development, succession planning. Create/ensure customer/vendor contract..., manufacturing, logistics or merchandising., required LEAN/Six Sigma certification, preferred Experience in Customer Contract...
's degree Bilingual English/Spanish Experience in supply chain management in a distribution environment Lean, Six Sigma... for their team, while ensuring organizational policies and procedures are understood and followed. As the Senior Director, Supply...
a team of customer service professionals, workforce management, and technical specialists, driving performance, compliance... required. -Equivalent experience will be considered in lieu of Bachelor's degree. -5+ years of experience in a contact center management...
a team of customer service professionals, workforce management, and technical specialists, driving performance, compliance... required. -Equivalent experience will be considered in lieu of Bachelor's degree. -5+ years of experience in a contact center management...