accounts. Identify and pursue upselling and cross-selling opportunities. Customer Satisfaction: Ensure high levels of customer... satisfaction and retention. Resolve issues or concerns promptly and effectively. Coordinate with internal teams (e.g., operations...
. Manage service delivery standards to provide an excellent customer experience. Supervise and coach branch staff to maintain... processes for proper storage and retrieval of records, both digital and physical, in compliance with regulatory retention...
experience, ensuring that interactions are positive and meet customer expectations. Collaborate seamlessly with various... a plus Experience: At least 1 - 3 years of experience with 1-2 years of Training experience, preferably in direct selling or Customer...
customer service and efficiency. HTS combines global expertise and technology to help keep us ahead of the competition. Global... Service Delivery Global Service Delivery is a business-aligned, customer-servicing organization with the primary objective...
. You have 2-3 years of experience in customer success or similar client-facing roles, especially within a high-growth B2B... at $450M and have since seen substantial growth across customer acquisition, product development and company headcount...
customer acquisition, service quality, and overall retention. The incumbent will be required to uphold operational excellence... of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading...
and helping improve customer service and efficiency. HTS combines global expertise and technology to help keep us ahead of the... competition. Global Service Delivery: Global Service Delivery is a business-aligned, customer-servicing organization with the...
-on with Pricing/Public Catalog APIs, VM Manager, Migration Center, BMS provisioning. Core Competencies Customer Obsession: empathetic... diagnosis, and resolution for complex customer cases while maintaining SLOs, CSAT targets, and rigorous documentation standards...
and helping improve customer service and efficiency. HTS combines global expertise and technology to help keep us ahead of the... competition. Global Service Delivery: Global Service Delivery is a business-aligned, customer-servicing organization with the...
to improve onboarding experience of the customer and improve lifetime customer experience. Responsible for retention and churn... performance. Responsible for end-to-end client's retention experience to decrease churn rate and to increase lifetime value...
personalized marketing initiatives and improve customer retention. SEO - Plan, develop and implement SEO strategy. Monitor...Responsibilities: Report to Digital Marketing Manager to lead and manage all assigned CRM and social media in-house...
. We are committed to providing excellent customer service and empowering modern traders to seize market opportunities. Our platform... Markets As the Performance Management Specialist reporting to the Organizational Development Manager, you will be the...
and helping improve customer service and efficiency. HTS combines global expertise and technology to help keep us ahead of the... competition. Global Service Delivery Global Service Delivery is a business-aligned, customer-servicing organization with the...
and helping improve customer service and efficiency. HTS combines global expertise and technology to help keep us ahead of the... competition. Global Service Delivery Global Service Delivery is a business-aligned, customer-servicing organization with the...
biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs... and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the...
biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs... and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the...
customer service and efficiency. HTS combines global expertise and technology to help keep us ahead of the competition. Global... Service Delivery Global Service Delivery is a business-aligned, customer-servicing organization with the primary objective...
Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Manages day... sanitation and food standards are achieved. CANDIDATE PROFILE Education And Experience High school diploma or GED; 4 years...
-driven content across the full customer journey - from awareness to activation, retention, and loyalty. What Makes.... We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform...
that have impact to FBT Non-Regulated CDD Operations. Also responsible for the knowledge management and retention. Key Accountabilities... with all bp's Health, Safety, Security and Environment (HSSE) policies and procedures and all HSSE directions of line manager...