Objetivo del Puesto: Como Customer Experience Specialist serás responsable de diseñar, coordinar y ejecutar... así la retención, satisfacción y fidelización. Utilizar metodologías de Customer Experience (CX), segmentación por modalidad y perfil...
en la Ciudad de México y en el estado de Querétaro.Nos encontramos en búsqueda de un Gerente de Customer Success.Propósito..., renovación e ingresos del área de Customer Success.Perfil profesional:- Nivel académico: Licenciatura en Administración...
, métricas de negocio, marketing) para generar insights y proponer estrategias de mejora.Coordinar y dar seguimiento a proyectos... (deseable). Alta capacidad analítica para extraer insights de datos y proponer estrategias.Organización, atención al detalle...
insights into action, your work will directly contribute to better business outcomes and customer experiences.Key..., optimizing reporting pipelines, and uncovering insights that guide Product, Design, Engineering and other key business areas...
journey (right patient, right time) - Develop Deep Customer Insights and Understanding - Gather insights on the customer... territory, account and customer interaction plans - Share customer insights with relevant internal stakeholders on an ongoing...
, conversion, and customer retention. This is not a plug-and-play execution role; it requires a high level of ownership, creative.... From ideation and copywriting to QA and reporting, you'll be hands-on throughout the lifecycle, translating insights into messages...
organization. Handle customer escalations as necessary. Create a productive and fun team culture through sales contests and team.... Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions...
adoption and customer education by connecting customer insights, data analysis, and scalable enablement strategies. You'll... onboarding and expansion. Ensure customer insights inform both the product roadmap and go-to-market strategies. Requirements...
, providing feedback to product and tech teams to enhance Clara Combustible based on customer insights.Serve as a fleet consultant...
, through innovative technology and outstanding customer service, the company has been redefining people's relationships... and generating strategic insights.Experience: Previous experience in ALM, Treasury, Liquidity Risk, or related areas within financial...
to corporate customers. Develop effective commercial strategies for corporate clients, manage key customer and partner... companies, financial institutions, and the agent network to maximize customer satisfaction and retention, while actively...
our reimagined products and features into tangible customer benefits. Our marketers, across Brand, Video, Content, and Performance... them reach their full potential.What you'll doAs a Growth Marketing Specialist, you'll help accelerate new customer...
preventive or corrective action is needed. Monitor and analyze customer behavior and payment performance, sharing findings... and action plans with management and leadership teams. CUSTOMER & KEY STAKEHOLDERS RELATIONSHIP Serve as the escalation point...
HealthTech space. Collaborate with cross-functional teams (Product, Sales, and Customer Success) to ensure consistent brand... messaging. Monitor social media performance and engagement, providing insights and improvement suggestions. Track and report...
and exceptional customer service.About the RoleWe're looking for a data-driven, highly organized Outbound Marketing & HubSpot CRM....Create dashboards and weekly reports for leadership.Continuously refine campaign performance based on analytics and insights...
, you will be responsible for developing and executing customer experience (CX) strategies that align with business objectives and enhance... customer satisfaction. This role requires a dynamic leader who can manage cross-functional teams, drive continuous improvement...
seamless operation. Data Analytics : Analyze service desk data to identify trends, insights, and opportunities for improvement... and analyze reports on service desk performance and metrics. Customer Service - Provide excellent customer service and maintain...
and pursue new prospects within the vertical, leveraging industry knowledge and market insights to expand the customer base... and developing strategic customer relationships within a specific industry vertical (e.g., Automotive, Consumer & Retail, High Tech...
to coordinate closely with the LS&CO Privacy team for consumer privacy compliance.Work with UX and customer experience teams... across a wide group of stakeholders.Ground your solution vision in data: draw insights from key metrics and data sets to iterate...
consultative engagement. This role bridges Customer Success, Technical Consulting, and Sales Enablement, ensuring clients achieve...'s platform with their strategic goals. Proactively monitor customer health, adoption trends, and satisfaction to ensure...