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Keywords: Customer Insights Analyst, Location: Kuala Lumpur

Page: 6

WXG - Quality Assurance Analyst (3rd Party Contract -1 Year Renewable)

cause analysis, provide actionable insights, develop improvement plans, and collaborate with relevant teams to raise service... driven insights and innovative ideas to streamline workflows, participate/in charge of amending/creating workflows, ensuring...

Location: Kuala Lumpur
Posted Date: 14 Jan 2026

Finance Analyst

insights to management for decision-making. Assist in the preparation of financial forecasts, budgets, and strategic plans..., continuously driving product innovation and customer service excellence. At Access, we are committed to creating a welcoming...

Posted Date: 08 Jan 2026

Market Research Analyst (For India/Canada/ Australia market, based in KL)

From fast answers to deep insights, Mintel has provided research and intelligence solutions to consumer-focused... eyes and ears in the markets that matter and the insights behind our clients' next big idea. Market Size Analysts...

Company: Mintel Group
Location: Kuala Lumpur
Posted Date: 07 Jan 2026

Analyst, Consumer Experience and Complaints

, leveraging data-driven insights to ensure timely resolution and enhance credit consumer protection, while contributing... in Customer Relationship Management (CRM) systems, reporting tools, MS Office Suite (Excel, Word, PowerPoint) and complaint...

Location: Kuala Lumpur
Posted Date: 20 Dec 2025
Salary: 3000 - 6000 per month

Executive, Customer Support

Job Description NIQ Customer Support team is focusing on building positive customer experiences by offering... outstanding customer-centric servicing, support resolution on customers' concerns in a timely and consistent manner. This role...

Company: NielsenIQ
Location: Kuala Lumpur
Posted Date: 24 Jan 2026

Customer Support Operations Associate

We are seeking an ambitious and passionate Customer Support Operations Associate to join our team on the ground... of Customer Support, but the goal is for you to evolve as we scale. We offer two distinct growth paths based on your strengths...

Location: Kuala Lumpur
Posted Date: 11 Jan 2026

OTC Collections Specialist

processing of customer invoices and payments. Perform account reconciliations and resolve discrepancies promptly. Collaborate... with internal teams to address client inquiries and issues. Generate financial reports and provide insights to support business...

Company: Michael Page
Location: Kuala Lumpur
Posted Date: 07 Feb 2026

Data Engineer

, application modernisation, DevOps, customer experience and hybrid cloud solutions. With a team of 120+ in-house innovators..., we have delivered over 500 Enterprise Solutions, implemented, and optimized to enable smarter insights. Our team draws on industry...

Location: Kuala Lumpur
Posted Date: 06 Feb 2026

Communications & Media - Management Consulting Manager

, Billing, Mediation, Provisioning, Collections, Channels, Customer Care, Lead to Cash, etc Digital Transformation: Experience... of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters, Program Delivery Managers...

Location: Kuala Lumpur
Posted Date: 05 Feb 2026

GN - Industry Consulting - CMT- Communication & Media- Management Consulting

, Industry Consulting, S&C Global Network (GN) Level: Analyst (1+ year of experience) Level Consultant (5+ years of experience... Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters...

Location: Kuala Lumpur
Posted Date: 05 Feb 2026

OTC Collections Specialist

The OTC Analyst will manage the order-to-cash process, ensuring smooth operations and accurate financial transactions... processing of customer invoices and payments. Perform account reconciliations and resolve discrepancies promptly. Collaborate...

Company: Michael Page
Location: Kuala Lumpur
Posted Date: 05 Feb 2026
Salary: 60000 - 84000 per year

Consulting Manager

decisions. Our insights inform strategy, investment, and innovation across industries and regions. Recognized by IIAR as Analyst..., high quality market research-based deliverables and customer experience with an eye towards growing customer relationships...

Location: Kuala Lumpur
Posted Date: 05 Feb 2026

Investment Operations Associate

analyst to projects, internal initiatives and country-specific customer demands Job Qualifications Required: Bachelor's degree... insights and recommendations by addressing specific technical queries from clients and delivering appropriate solutions...

Location: Kuala Lumpur
Posted Date: 05 Feb 2026

Senior Manager, Logistics Analytics

for providing in-depth logistics insights, from geographical operations and fleet performance to delivery efficiency and cost... that data-driven decision-making supports our scaling needs and improves customer satisfaction. Responsibilities: Managing...

Company: Delivery Hero
Location: Kuala Lumpur
Posted Date: 05 Feb 2026

Digital Platform Specialist

user journeys by combining customer insights with technology Strong workshop facilitation and requirements gathering... demands a strategic thinker who can balance customer needs, technical capabilities, and business objectives to deliver...

Location: Kuala Lumpur
Posted Date: 03 Feb 2026

Director, APAC HR Operations

transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills... supervise, coach and mentor HR Operations team members. Instill a OneTeam and customer service culture. Ensure the team...

Location: Kuala Lumpur
Posted Date: 03 Feb 2026

Senior Manager, Logistics Analytics

. Job Description As the Senior Manager, Logistics Analytics you will lead a team responsible for providing in-depth logistics insights... our scaling needs and improves customer satisfaction. Responsibilities: Managing, guiding and growing a team of 3-6 analysts...

Location: Kuala Lumpur
Posted Date: 03 Feb 2026

Data Governance Lead

metrics to measure teams and departments, and provide day-to-day leadership to the Data Assurance Analyst. This is a high... Provide day-to-day direction and coordination to the Data Assurance Analyst Set priorities and allocate checking work based...

Location: Kuala Lumpur
Posted Date: 02 Feb 2026

Consultant

quality market research-based deliverables and customer experience with an eye towards growing customer relationships... of quality, timeliness, and customer experience. Manage projects that satisfy client requirements and address project...

Posted Date: 01 Feb 2026

Consultant

quality market research-based deliverables and customer experience with an eye towards growing customer relationships... of quality, timeliness, and customer experience. Manage projects that satisfy client requirements and address project...

Posted Date: 31 Jan 2026