of experience as an Operations/Program Manager...The Operations Manager is responsible for day-to-day functional supervision of non-exempt work group, including work...
: Bachelor’s degree (any field) is preferred At least has 2 years of experience as an Operations/Program Manager...Overview The Operations Manager is responsible for day-to-day functional supervision of non-exempt work group...
Setup: Hybrid Shift Schedule: Day Shift Location: Quezon City Job Overview The Senior Market Activation Manager... will play a pivotal role in driving city-level saturation through strategic campaigns and customer advocacy. This individual...
Employee Wellness Program What is it like to be part of MPTC Our people are at the core of our business and our success... attitude, problem-solving abilities, and patience, enabling them to provide excellent customer service even during fast-paced...
in 2008, WNS Philippines has been delivering the full spectrum of BPM services - in customer interaction services, finance...: Knowledge of learning and development best practices A proven track record of training program development and management...
problems Investigate product quality in order to make improvements to achieve better customer satisfaction and experience... to stakeholders, COE and leadership team Requirements 3-4 years of program management experience Experience working in a fast-paced...
Retirement savings plan with company match On-site gym and fitness classes Employee assistance program Guaranteed 14 th -month... and opportunities for Career Development and growth Employee Wellness Program What is it like to be part of MPTC Our people are at the...
Customer Services Team Leader Certification Program and incorporate these competencies into all interactions with co-workers.... Encourage and develop teamwork among others and themselves. Responsible for delivery of customer satisfaction, business results...
as required Lifecycle Replacement Program: Site specific identified Global Provisioning Solutions (GPS) team members to take ownership... and follow up with the users to expedite the device replacement under Replacement Computer Program (RCP) basis the data shared...
/ program metrics, and provides the necessary support and assistance in order for metrics to be improved on, attained... of call center operations activities (i.e. taking calls, addressing customer issues / complaints, placing sales orders...
locations. Install applications as required Lifecycle Replacement Program: Site specific identified Global Provisioning... Computer Program (RCP) basis the data shared by RCP SPOC and update the status in respective tools & trackers Local Incident...
report to Manager, Talent Acquisition. In this role, you’ll impact the business through your recruitment initiatives... to the Sr. Talent Acquisition Specialist, Talent Acquisition Manager, and other TA team members, as required. · Achieve 100...
timely updates Provide subject matter expertise in handling escalated customer calls as needed Conduct Team Meetings... Stay current on internal work processes, policies and procedures. Attend required manager development training Promote the...
these tools. · Act as a project manager for collateral creation by establishing deadlines, approving creative concepts... referral program as the first or second source for new candidates. What You Bring to the Role · Comfortable working...
guidance and oversight from manager and/or director. Depending on the size of the program may act as an Operations Manager... customer calls as needed Manage team metrics and retention goals. Participate in discussions about reasons for attrition...
for excellent customer service. Job Details On-site | Eastwood Quezon City, PH Monday to Friday | 9 AM to 6 PM *Holidays TBD Key... Responsibilities Inquiry Resolution: Address and resolve employee and manager inquiries related to HR policies, programs, benefits...
timely updates Provide subject matter expertise in handling escalated customer calls as needed Conduct Team Meetings... Stay current on internal work processes, policies and procedures. Attend required manager development training Promote the...
timely updates Provide subject matter expertise in handling escalated customer calls as needed Conduct Team Meetings... Stay current on internal work processes, policies and procedures. Attend required manager development training Promote the...
from manager. Trains team members and provides input to employee performance evaluations. Typically does not spend more than 20... where opportunities are closely monitored and progressed to convert a prospect into a customer. Assist the Sales Executive to review...
for excellent customer service. Job Details On-site (Eastwood Libis, QC) Monday to Friday | 9 AM to 6 PM *Holidays TBD Key... Responsibilities Inquiry Resolution: Address and resolve employee and manager inquiries related to HR policies, programs, benefits...