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Keywords: Customer Retention , Location: Berlin

Page: 1

Customer Success Manager (m/f/x)

adoption, satisfaction, and retention, advocate for customer needs, collaborate with teams, and leverage data for insights..., Sales, and other teams, acting as the voice of the customer and a key driver of retention and growth. If you excel...

Location: Berlin
Posted Date: 06 Jan 2026

Team Lead Customer Success Onboarding (m/w/d)

will set the foundation for long-term customer satisfaction and retention. 1. Onboarding Process Design & Optimization...Aufgaben As the Team Lead for Customer Success Onboarding at Rapid Data, you will play a pivotal role in shaping the...

Posted Date: 25 Dec 2025

Senior Retention Manager France (all genders)

. Aufgaben As our (Senior) Retention Manager France (all genders), you are the architect of our customer retention & loyalty..., responsible for maximizing Customer Lifetime Value (CLV) and driving scalable retention growth in the French market...

Location: Berlin
Posted Date: 11 Dec 2025

Consumer Retention Specialist (m/w/d)

As a Consumer Retention Specialist, you will be at the heart of our Direct-to-Consumer model, acting as a trusted point... or scaling organization Prior experience handling customer satisfaction feedback or surveys Benefits Company pension scheme...

Company: FORLIFE
Location: Berlin
Posted Date: 24 Jan 2026

Product Marketing Lead - Customer Lifecycle & Engagement

The role As the Product Marketing Lead - Customer Lifecycle & Engagement, you will define how customers experience... narratives, and go-to-market excellence across Active and Former customer segments. You'll turn complex product initiatives...

Company: HelloFresh
Location: Berlin
Posted Date: 12 Feb 2026

Customer Success Manager - Energy & Geospatial technology (German-speaking)

infrastructure design and make planning more transparent, digital, and accessible. We’re looking for a Customer Success Manager... to join our growing international team. If you’re passionate about customer relationships in the energy sector and love bridging teams...

Company: Gilytics AG
Location: Berlin
Posted Date: 07 Feb 2026

Team Lead Customer Care & Success (w/m/d)

retention, trust, and the doubling curve. We’re looking for a senior Customer Care & Customer Success Lead to reinvent and run... over year across DACH + Benelux. Customer Care isn’t a back-office function for us — it’s part of the product. It protects...

Company: Every.
Location: Berlin
Posted Date: 07 Feb 2026

German Speaking Customer Support – Telecommunications Services - Greece

troubleshooting. Service Excellence: Manage account upgrades and technical inquiries with a focus on high-tier customer retention...German Speaking Customer Support – Telecommunications Services Location: Greece – Athens On-site or Remotely...

Company: Kats Recruitment
Location: Berlin
Posted Date: 07 Feb 2026

Customer Success (B2B SaaS Startup)

) to enhance the customer experience. Develop strategies to improve client satisfaction and retention. Analyze customer feedback... 12 months – and we’re just getting started. Tasks At traide AI, we take pride in delivering exceptional customer...

Company: traide AI
Location: Berlin
Posted Date: 07 Feb 2026

Lifecycle and Customer Marketing Manager (d/f/m)

and convert prospects into opportunities-while also building customer marketing programs that deepen engagement... with our 1,800+ customers and drive expansion revenue. You'll work at the intersection of Marketing, Sales, and Customer Success, using...

Company: Leapsome
Location: Berlin
Posted Date: 07 Feb 2026

Customer Experience Manager (all genders)

and integration health, identify adoption risks, and support the creation of action plans to drive customer satisfaction, retention.... You’ll be a trusted point of contact helping them extract value from our tools, many of which are embedded in customer...

Company: GIATA GmbH
Location: Berlin
Posted Date: 06 Feb 2026

Senior Customer Success Manager (gn)

. About the Role This isn't a "slot into our process" role - we don't have a customer success playbook. You'll build... one that actually works for our customers, our product, and our stage. As our first customer success hire you'll define what world...

Company: Ingestro
Location: Hamburg - Berlin
Posted Date: 06 Feb 2026

Customer Success (B2B SaaS Startup)

) to enhance the customer experience. Develop strategies to improve client satisfaction and retention. Analyze customer feedback... past 12 months – and we’re just getting started. Tasks At traide AI, we take pride in delivering exceptional customer...

Company: traide AI
Location: Berlin
Posted Date: 05 Feb 2026

Customer Programs Manager (m/f/d) – 1-Year Maternity Cover

, and successful retention. We are looking for an analytical and customer-oriented team player who can work alongside other team members... solution!" It is an exciting time at SoSafe, we are growing our customer base, and the Customer Programs Team is tasked...

Posted Date: 05 Feb 2026

Customer Success Manager (SMB) (Fluent in German) (Position located in Berlin, Germany)

standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just... happening at KnowBe4. Aufgaben The Customer Success Manager (SMB) is responsible for building effective relationships...

Posted Date: 03 Feb 2026

Customer Success Manager (Custom Solutions) (f/x/m) - Berlin based

and manage issues in family, health, life, money, and work. We're looking for a Customer Success Manager (f/m.../d) to join our Custom Solutions team in Berlin. This is a hybrid position. Your mission in a nutshell: As a Customer Success Manager...

Posted Date: 31 Jan 2026

Team Lead Customer Care & Success (w/m/d)

retention, trust, and the doubling curve. We’re looking for a senior Customer Care & Customer Success Lead to reinvent and run... over year across DACH + Benelux. Customer Care isn’t a back-office function for us — it’s part of the product. It protects...

Company: Every.
Location: Berlin
Posted Date: 31 Jan 2026

Customer Success Manager - Energy & Geospatial technology (German-speaking)

for automated infrastructure design and make planning more transparent, digital, and accessible. We’re looking for a Customer... Success Manager to join our growing international team. If you’re passionate about customer relationships in the energy sector...

Company: Gilytics AG
Location: Berlin
Posted Date: 30 Jan 2026
Salary: €50000 per year

Customer Experience Manager (all genders)

to drive customer satisfaction, retention, and growth. Your profile You bring a strong interest in technical topics... in customer systems and increasingly powered by automation and AI. Consult & Technical Support: Support customers...

Company: GIATA GmbH
Location: Berlin
Posted Date: 30 Jan 2026

Sr. HR Business Partner, PXT Customer Service, EU CS PXT (HR)

. You will be required to assess the Human Resource needs for one or more physical and virtual customer services sites spread across Germany in areas... managers and employees successfully transition into and thrive in Amazon's unique customer-centric environment...

Company: Amazon
Location: Berlin
Posted Date: 30 Jan 2026