years of experience in customer service, key account management, or retention (BPO, Automotive, or Telematics industry...We're a global smart mobility SaaS company with 2M+ subscribers across 23 countries, seeking an experienced Customer...
insurance products (and their functionalities / technicalities) and operational processes to ensure customer's enquiries... are resolved in accordance with agreed service levels. The incumbent is also required to work closely with other operations...
on customer service mindset and customer empathy. You have a passion for learning new technologies and enjoy problem solving... and coach SAP's most strategic customers. The BTP Customer Success Partner (CSP) role is responsible for developing...
insurance products (and their functionalities / technicalities) and operational processes to ensure customer's enquiries... are resolved in accordance with agreed service levels. The incumbent is also required to work closely with other operations...
customer loyalty by providing digital support and servicing to customers via NIQ Customer Service Online platform, working... together with Global Customer Service Center Working with Customer Service Lead, Product Leader, and Customer Success team...
candidate will have experience in insurance customer service and possess excellent communication and problem-solving skills. Key..., Insurance, or related field. Minimum 2 years of experience in a customer service role within the insurance or financial services...
interaction simple, effective, and quick Job Description About the role: Deliver professional front-of-house customer service...Job Title Customer Experience Associate Job Description Summary The role of Customer Experience Associate is to provide...
/country. You have a focus on customer service mindset and customer empathy. You have a passion for learning new technologies... and coach SAP's most strategic customers. The BTP Customer Success Partner (CSP) role is responsible for developing...
/country. -You have a focus on customer service mindset and customer empathy. -You have a passion for learning new.... The BTP Customer Success Partner (CSP) role is responsible for developing relationships with technical decision makers...
insurance products (and their functionalities / technicalities) and operational processes to ensure customer’s enquiries... are resolved in accordance with agreed service levels. The incumbent is also required to work closely with other operations...
, while ensuring a positive customer experience and supporting continuous service improvement. Job Responsibilities: Customer Enquiries... & Service Support Attend to customer enquiries and service requests related to products, claims, and services through approved...
Customer Experience Specialist (MY/SG Market) About the job Service Type: Health Care Location: Bangsar, Kuala Lumpur... customer service or hospitality experience is preferred. Working Hours: You must be able to commit to a 45-hour workweek...
, while ensuring a positive customer experience and supporting continuous service improvement. Job Responsibilities Customer Enquiries... & Service Support Attend to customer enquiries and service requests related to products, claims, and services through approved...
/country. You have a focus on customer service mindset and customer empathy. You have a passion for learning new technologies... and coach SAP’s most strategic customers. The BTP Customer Success Partner (CSP) role is responsible for developing...
Customer Relationship Management: You will support foundational relationships with key customer stakeholders... and with guidance from more experienced colleagues. You will align with the account team to link Customer Success Plans (CSPs...
importance to the organisation Provide ongoing support to high value clients and ensure high quality customer service being... to development of sales, marketing, customer retention, advertising, pricing, distribution strategies Customer orientated Develop...
Description - External YOUR TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMER... customer service to all our customers and internal colleagues. Liaise and coordinate cross functionally, cross departments...
management Emotional Maturity Adaptability Going the extra mile Responsibilities: Deliver world-class customer service... skills. Minimum 1 year of customer service experience. Assertiveness to handle difficult conversations. Excellent negotiation...
consistently high levels of service delivery across all customer touchpoints. · Developing and executing retention strategies... and advocacy. · Providing training and development opportunities for customer-facing teams to enhance their customer service...
that deliverables meet/exceed expectations of timeliness and quality. Conduct regular reviews with Client Service and Operations teams..., to monitor service delivery KPIs involving response times, quality levels, and workflow efficiency. Key contributor role...