customer feedback and behavior to derive insights for improving service delivery and customer engagement initiatives. Lead...-centric culture throughout the organization by training and mentoring staff on best practices in customer service...
Job Title Customer Planner Job Description Your department The Vanderlande Customer Centre Airports Solutions... NEME (Northern Europe and Middle East) is active in the NEME region to design, deliver and service solutions for airports...
in presenting to Executive and Technical levels within customer accounts; achieve strong engagement from the audience. Service... world. All we’re missing is you! Responsibilities: Manage a diverse portfolio of customer accounts from signature...
training programs for staff to promote a safety-first mentality while providing exemplary customer service. Gather and analyze... destination in Saudi Arabia. We are currently seeking a Senior Manager - HSWE (Health, Safety, Welfare, and Environment) Customer...
. Previous experience in customer service platforms or conversational marketing. As a Unifone you will receive a range... best possible experience to 5000+ customer-centric companies. We pride ourselves on our fun and collaborative work environment...
for service upgrades and proactively monitor SITA customer services identify improvement and risk areas and own the various... in formal and informal training. Manage other client service staff assigned to support the customer. Manage third party...
Customer Care Representative I, Head Office, Riyadh, Saudi Arabia The Company: Almarai is the world's largest... how and why regarding service expectations within our company. These professionals perform several duties, including answering phones...
Service Operations Customer Relationship Management (CRM) Software Market Research & Analysis Sales Acumen Communication...Job Title Customer Lifetime Success Manager (IGT) META Job Description Customer Lifetime Success Manager (IGT) META...
in call center or customer service roles. High fluency in the English language, especially speaking and communicating... We are looking for those who are excited to be part of our team! As a Customer Support Specialist, you will handle clients’ inquiries and requests...
in any major. (Preferred) 0 - 1 year of experience in call center or customer service roles. High fluency in the English language... Job in a Nutshell💡 We are looking for those who are excited to be part of our team! As a Customer Support Specialist, you will handle...
. Collaborate with marketing, operations, and customer service teams to align retention efforts. Track and report on key retention...Department: Customer Experience / Marketing Reports To: CEO Job Summary: A leading fitness and wellness group...
Job Title Customer Lifetime Business Development CT DXR Manager Job Description The Customer Lifetime Value... data analysis and customer insights to drive significant revenue growth. The role manages the entire small expansion sales...
Arab nationals only (non-Saudis). The ideal candidate must have prior experience in customer service for social media... and issues Support team efforts to enhance customer satisfaction and engagement QUALIFICATIONS: Previous customer service...
modes. This role combines service design, innovation frameworks, and customer-centric thinking to drive excellence... journeys. · Apply design thinking, service design, and systems mapping to develop new customer touchpoints. · Work...
experiences across all transport modes. This role combines service design, innovation frameworks, and customer-centric thinking... to enhance multimodal journeys. · Apply design thinking, service design, and systems mapping to develop new customer...
across transport projects integrating voice of the customer, leading practice in transport and adjacent industries, and service design... and operational efficiency. Establish measurable CX and innovation metrics such as Customer Satisfaction Index, service reliability...
of the customer, leading practice in transport and adjacent industries, and service design principles into complex transport... and innovation metrics such as Customer Satisfaction Index, service reliability, accessibility, and digital adoption. Lead continuous...
To identify, track, and maintain strategic project and customer information in the Saudi market, ensuring accurate... details, and providing actionable data to Sales, Parts, and Service teams, while ensuring follow-up and reporting processes are completed...
service planning and network design with a focus on customer outcomes. Represent the voice of the customer in cross..., or Customer Experience. · 8+ years in transport customer experience or service planning; GCC experience highly regarded...
Builds service design journey maps to inform decisions. Support service planning and network design with a focus on customer... for you. Role Summary: Together with the SR Manager, Customer Experience Strategy & Planning, works on one or more transport...