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Keywords: Customer Service , Location: Kuala Lumpur

Page: 18

L1 & L2 Customer Care Specialist

, Accounting, or Finance preferred). Minimum 3 years of experience in marketing, partner/channel support, customer service, finance... (additional European language is a plus as case to case basis). Excellent customer service and client management skills...

Location: Kuala Lumpur
Posted Date: 22 Dec 2025

Customer Contact (Quality Assurance), Specialist

, workshops and etc.) Discuss and explain feedback with agents & Team-leaders in regular meetings. Analyze all customer service... and onboarding programs and initiate these projects. Monitor customer service performance on the agent and team level. Create reports...

Location: Kuala Lumpur
Posted Date: 21 Dec 2025

Fleet Coordinator cum Customer Success Associate

skills -Customer service experience and a problem-solving mindset -Knowledge of operations or fleet management preferred...Role Overview As a Fleet Coordinator cum Customer Success Associate, you will be responsible for overseeing daily fleet...

Location: Kuala Lumpur
Posted Date: 21 Dec 2025

Customer Experience Ambassador

years working experience With related customer service experience. Good command in English. Able to work under tight...: Basic Responsibilities: · Serves customers by providing product and service information and resolving product...

Company: EPS Consultants
Location: Kuala Lumpur
Posted Date: 21 Dec 2025

Data Center Customer Operations IV

timely and precise order execution Delivers a high level of service and an excellent customer experience when interfacing... teams to collaborate on customer tickets Ensures any necessary reporting is complete and accurate; supports ad-hoc reporting...

Location: Kuala Lumpur
Posted Date: 20 Dec 2025

Senior Specialist, Customer Success, Cybersecurity Payments

and personalized service, the Services Customer Success team fosters long-term relationships and contributes to the overall growth... potential. Title and Summary Senior Specialist, Customer Success, Cybersecurity Payments External Title Posting: Senior...

Company: Mastercard
Location: Kuala Lumpur
Posted Date: 20 Dec 2025

Bilingual Customer Support Specialist

education to users, such as identifying and warning against phishing websites, fake customer service, and "counterfeit token... of major public chains like Ethereum. At least 1 year of customer service experience, or exceptional empathy, patience...

Company: BingX
Location: Kuala Lumpur
Posted Date: 20 Dec 2025

Customer Support Tier 2 (Japanese/English/Chinese Bilingual)

speaking associates Ability to deliver excellent customer service quality utilizing soft skills Able to understand games... but we do welcome those with good customer service equivalent industry. Benefits: Transport allowance, medical reimbursement...

Company: Side
Location: Kuala Lumpur
Posted Date: 18 Dec 2025

Customer Contact (Quality Assurance), Specialist

all customer service metrics (e.g. CSAT, FRT/FCR) and how the Service team’s performance affects those KPIs. Create strategies... for training and onboarding programs and initiate these projects. Monitor customer service performance on the agent and team level...

Company: AIA
Location: Kuala Lumpur
Posted Date: 18 Dec 2025

Customer Relationship Manager - licenses IPPC, FIMM, PCE, CEILLI, TBE

to work independently with minimum supervision. Ability to deliver high quality customer service to external and internal..., FIMM, PCE, CEILLI, TBE, etc. Key Responsibilities: Acquire and manage customer relationships by providing financial...

Posted Date: 17 Dec 2025

Customer Support Coordinator

customer service skills, and proficiency in using Zendesk to document and address issues effectively. Key Responsibilities: 1... accurate and thorough records of all interactions. 4. Customer Service: o Deliver exceptional customer experiences...

Location: Kuala Lumpur
Posted Date: 17 Dec 2025

Ticketing Solutions and Customer Care Manager

and reliable, with a commitment to delivering exceptional customer service Benefits: Here's a taste of what TEG... for our fans and partner About the Role The Ticketing Solutions and Customer Care Manager will join our Ticketek team based...

Posted Date: 17 Dec 2025

Specialist, Customer Acquisition (English speaker)

, Operations, Billing, Provisioning) to resolve customer issues and ensure end-to-end service delivery. Build strong customer... with all sales processes, SLAs, workflows, and governance frameworks. Support escalation handling, service reviews, and customer...

Company: Concentrix
Location: Kuala Lumpur
Posted Date: 13 Dec 2025

Customer Success Manager (US Hours)

, continuously driving product innovation and customer service excellence. At Access, we are committed to creating a welcoming....paytronix.com. The kind of person we are looking for: You are passionate about Customer Success and get a kick out...

Company: The Access Group
Location: Kuala Lumpur
Posted Date: 13 Dec 2025

Japanese Customer specialist

who are passionate about delivering outstanding customer service and are eager to learn and grow in a dynamic environment.... Responsibilities Provide exceptional customer service to Japanese-speaking clients in Southeast Asia. Assist customers with inquiries...

Posted Date: 12 Dec 2025
Salary: 5000 - 10000 per month

Customer Success Specialist (Korean & Mandarin Speaker)

& Telecoms industry. The role focuses on customer service excellence and process optimization while utilizing Korean language... service or related positions. Problem-solving skills to address customer and process-related challenges effectively. Ability...

Company: Michael Page
Location: Kuala Lumpur
Posted Date: 10 Dec 2025
Salary: 48000 - 90000 per year

Customer Experience Manager (12 Months Contract)

experiences. Champion digital-first CX principles that align with KAF's customer-centric mission. Operational Excellence & Service... Quality Drive continuous improvement of customer processes and service workflows. Lead root-cause analysis, recommending...

Location: Kuala Lumpur
Posted Date: 09 Dec 2025

Customer Portfolio Manager

or services project to fulfill a customer order or need according to financial/commercial parameters and ensuring customer... to a customer site. Perform in the role as the interface between the customer and the project team, managing the transfer...

Company: GE Vernova
Location: Kuala Lumpur
Posted Date: 09 Dec 2025

Executive, Retailer Customer Success (Analytics & Insights)

Job Description As Executive, Retailer Customer Success, you will be an information resource expert, providing... our Client Support Centre by phone or email. You will advise clients on Retail Measurement Service resources and tools, data...

Company: NielsenIQ
Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Senior Customer Support Analyst, Mandarin and Cantonese Speaker

resolutions. Partner with market-specific Customer Service teams in accordance with defined Job Aids and Process Design. Drive...Job Description The Sr. Customer Support Analyst will be responsible for maintaining and enhancing customer...

Company: NielsenIQ
Location: Kuala Lumpur
Posted Date: 07 Dec 2025