forwarding operations, customer service, customs clearance, and billings. Position is held accountable for the profitability... Sets, communicates and follows KPIs to ensure constant improvement of Operations Ensures effective customer service...
in relevant billing software and tools. Excellent customer service skills Strong detail orientation, good analytical and problem... billing of work done Help in resolving billing issues with service provider Ensure that invoices are sent to the client...
against regional metrics and service level agreements to ensure consistent delivery of world-class customer support Collaborate..., on any device. This is where you and your skills come in. We're currently looking for an APAC Support Manager to lead customer...
in customer service, People Experience (PEX), HR advisory or live chat support, preferably within an HR context Understanding... and a customer-centric mindset. Proficiency in using live chat/ case management platforms and HR information systems (Workday...
for local agent Disbursement Account Work process efficiency Responsible for up keeping good QHSSE (Quality, Health, Safety...Join our global team for a career filled with opportunities to solve challenges both small and large, local and global...
against regional metrics and service level agreements to ensure consistent delivery of world-class customer support Collaborate..., on any device. This is where you and your skills come in. We're currently looking for an APAC Support Manager to lead customer...
configuration, account management, and minor service disruptions. Investigate issues, gather data for analysis, set up test... strong, professional relationships with users. Document solutions, workarounds, and knowledge articles within our Customer Service...
in customer service, People Experience (PEX), HR advisory or live chat support, preferably within an HR context Understanding... and a customer-centric mindset. Proficiency in using live chat/ case management platforms and HR information systems (Workday...
and timelines ͏ Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding... by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting...
, including credit check of new customer, billing account set up, and completion of transfer contract Prepayments by providing... payment quotes, accepting payments, updating billing account, and providing documentation of prepayment to customer Buyouts...
and complete video review for removal from the platform Deliver excellent customer service and ensure customer satisfaction... Skills: Customer service orientation Excellent English communication skills (verbal and written) with neutral accent...
delivery as per budget and timelines ͏ Delivery governance in the account Understand customer goals and key... (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ͏ Ensure outstanding...
will oversee all aspects of station activities-from freight forwarding and customs clearance to customer service and billing...) to drive continuous improvement and efficiency. Champion a customer-first mindset, ensuring reliable, high-quality service...
team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Customer Service... in your browser's local storage. This includes cookies necessary for the website's operation. Additionally, you can freely decide...
activities including order input, meeting scheduling, maintenance of sales literature inventory, and customer service regarding... and finance Prepare, file and retrieve sales-related documents, like contracts Update internal databases with account...
all company information, which includes customer information, confidential and secured. ͏ Deliver excellent customer service... service levels of the existing account/client Undertake product trainings to stay current with product features, changes...
service to customer. Target KPI for local agent Disbursement Account Work process efficiency Responsible for up keeping... customer service needs, follow up port calls and provide support to the customer. Interrelations This position reports...
and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current... in your browser's local storage. This includes cookies necessary for the website's operation. Additionally, you can freely decide...
customer service needs, follow up port calls and provide support to the customer. Interrelations This position reports... Vendor Management (Appointment and Settlement of Invoice) Target KPI for local agent Disbursement Account Work process...
service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate... Responsible for providing best-in-class technical support to a global customer base. Maintains ownership of the resolution...