and abilities to handle changing priorities in a fast paced environment ITIL Knowledge and Experience Strong customer focus... Service Line : Cloud & Infrastructure Services...
' experience in the service delivery projects with least 3 years of hands on experience in MuleSoft Development Experience... is an added key advantage. Should be capable to manage/mentor/guide team and handle customer team directly. Key...
' experience in the service delivery projects with least 3 years of hands on experience in MuleSoft Development Experience... is an added key advantage. Should be capable to manage/mentor/guide team and handle customer team directly. Key...
' experience in the service delivery projects with least 3 years of hands on experience in MuleSoft Development Experience... is an added key advantage. Should be capable to manage/mentor/guide team and handle customer team directly. Key...
' experience in the service delivery projects with least 3 years of hands on experience in MuleSoft Development Experience... is an added key advantage. Should be capable to manage/mentor/guide team and handle customer team directly. Key...
would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand... requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the...
management skills, able to juggle multiple tasks. Customer service mindset with a warm, friendly approach, bringing passion... software, with a vision to making the world's communications safer and more efficient. We serve 160+ communication service...
, evaluating, testing and deploying new plugins to address customer requirements. Atlassian certifications (JIRA, JIRA Service..., Jira Service Desk) Configure - Create complex JIRA workflows, configurations, and schemes (screen, field, permission...
would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand... requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the...
and operating system issues, managing server-related incidents, service requests, and change requests within defined service level... and approaches that enhance service delivery. What you will do Provide technical support for diagnosing and resolving Linux...
would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand... requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the...
Customer Master data and Pricing request, ensuring conformance to established data quality standards and service level... (but not limited to) pricing updates, small account TPM setup & maintenance, customer Masterdata maintenance and customer portal update...
(CPU, GPU, memory, storage, licenses). Good understanding of ITIL processes (Incident, Change, Problem, Service... with minimal service disruption. Collaborating with business users and relevant stakeholders to define project requirements...
would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment... which suit the customer budgetary requirements and are in line with organization's financial guidelines Actively lead small...
would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment... which suit the customer budgetary requirements and are in line with organization's financial guidelines Actively lead small...
is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength..., Jira Service Management (JSM) Key Responsibilities Administer and support Jira (Cloud/Data Center), Confluence, and JSM...
queries provides a solution to it thereby demanding good Customer Service skills...., sometimes 24-7 customer interaction, and timely responsiveness to issues and questions. Manage the development in the servers...
will have technical and problem-solving skills, practical experience and great customer service skills in order...
) new feature functionality for our software applications per customer or internal specifications. Conducting comprehensive... and managing custom objects, field, formulas, reports and dashboards. Managing a Salesforce Sales, Service and Marketing Cloud...
facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India.... To ensure this, administrative tools such as monitoring tools and service management components are used. 3 to 5 years prior...