and customer satisfaction, ensuring consistent application of quality standards, driving compliance with documented standards... as a trusted advisor to ensure stakeholder alignment and successful test outcomes Oversee test resource allocation and activities...
experience Be the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations... within a Customer Service Management / CRM / CX / CPaaS vendor An understanding of the CRM or CX solution-related business processes...
experience Be the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations... within a Customer Service Management / CRM / CX / CPaaS vendor An understanding of the CRM or CX solution-related business processes...
as an escalation point and trusted advisor for complex customer incidents, ensuring timely, transparent, and effective resolution. Act.... We are seeking a customer-centric Security Analyst Team Lead to manage and scale our team of Incident Response Security Analysts...
for a motivated, passionate and driven full-time Team Leader to help lead our customer service team and exceed all guest expectations... and Marketing: Prioritise team engagement and collaboration, facilitate internal marketing initiatives to boost customer spend...
deep functional and technical expertise across D365 modules including Sales, Customer Service, Customer Insights, Field... presentations. Deep knowledge of D365 CE modules: Sales, Customer Service, Customer Insights, Field Services. Experience...
& Customer Delivery Leadership: Proven experience leading a significant operational portfolio encompassing high-volume Service...About the Role Reporting to the Chief Customer Officer, you will set the direction and lead delivery for Probe...
Develop high watchmaking and bespoke sales Ensure each client receives exceptional customer service Provide expert product... knowledge and Maison history Assist clients with Customer Service needs, before or after sales Maintain brand’s high...
skills Experience with customer use cases such as Service Provider routing & transport, Metro and Long-Haul optical... infrastructure platforms that power the largest global service providers, web-scale players, Enterprise, Public Sector customers...
service providers and network operators. We collaborate across Sales, Engineering, Partner, and Customer Success teams... Telecommunications sector. Our Melbourne sales team is a high-performing, customer-centric group that partners closely with leading Telco...
to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone... Resolve problems aligned to complaint resolution and customer in jeopardy procedures Develop a trusted advisor relationship...
Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role... problems aligned to complaint resolution and customer in jeopardy procedures Develop a trusted advisor relationship with key...
service quality. High customer satisfaction and consistent achievement of service targets. WHAT WE VALUE We’re proud...: Foster strong, positive relationships with new clients, acting as a trusted advisor throughout the onboarding phase. A BIT...
and developing the future technology roadmap for the customer. Our offices are based in Canberra and Melbourne, we like to bring...: Provide technical and operational leadership to the customer account's engineering team, owning architecture decisions...
with internal policies and external obligations. As a trusted advisor, the Senior Risk & Control Analyst partners with business... leaders to embed a proactive risk culture, strengthen controls, and drive continuous improvement in customer, risk...
as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed... the contractor will be based in Melbourne. Hybrid role with two days a week in-office (customer) ONLY APPLICANTS BASED...
, Partners and Marketing, etc.) Be a trusted advisor to your customers by understanding their business and advising... a customer success focus in a "win as a team" environment Additional Information Work Personas We approach our distributed...
to promote our financial services offering Provide exceptionally high levels of service and use effective sales techniques... to position and drive awareness on Lightspeed Capital for merchants Build a trusted advisor relationship with your customers...
advisor relationship with Partner delivery teams to drive partner enablement and certifications Drive Service Delivery... Customer First Team We are a team of Identity and Access Management experts. We help customers, businesses, and organisations...
To Market Initiatives. Snowflake partners including System Integrators, Cloud Service Providers and Technology Partners... and be the partner’s trusted advisor This role requires travel up to 50% within Australia and New Zealand throughout the...