, VMware, hyper-converge technology ensuring alignment with SLAs and customer expectations. Oversee the daily operations... environments, including incident management, Service Request, change control, and problem resolution. Strong understanding...
Reporting and Interface Provides information to the supervisor about preapproval for additional repair Notifies the Service... Advisor immediately of work interruptions as a result of additionally required work, complications, missing parts or missed...
We are seeking a seasoned Service Desk Operations Lead to take end-to-end accountability for the Total Customer..., you will be responsible for ensuring that service delivery meets all contractual obligations, performance targets, and customer expectations...
and process efficiency methodologies. What you can expect As a Client Service Advisor, you will have the opportunity to work... Institutions by providing professional, courteous and high quality customer service in all aspects of domestic, international...
Reporting and Interface Provides information to the supervisor about preapproval for additional repair Notifies the Service... Advisor immediately of work interruptions as a result of additionally required work, complications, missing parts or missed...
, video conferencing, and ITIL-based service frameworks Strong customer service mindset with the ability to manage high... and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading...
technical advisor to customers on operations, maintenance, spare parts, and long-term service planning. Perform diagnostics..., and wider energy infrastructure. Their Singapore hub plays a key role in delivering high-quality field service support...
and, consequently, for understanding customers’ businesses. As trusted advisor’s, they create and maintain effective customer... briefs, service delivery kit components and modules, etc. Presents at multi-customer technology conferences. Creates...
, you will not only resolve technical challenges but also act as a trusted advisor to key accounts, ensuring seamless service delivery and long... – Degree or equivalent in Engineering Experience – 8+ years in field service, with at least 3 years in a customer-facing...
Service portfolio – Power Systems, Secure Power & Cooling, Digital Energy, Industrial Automation Secures customer... relationship and generates demand in customer accounts within the target segment, assigned to them by Segment Sales Manager...
Line of Service Assurance Industry/Sector Not Applicable Specialism Risk Management Level Associate... Relationship Management: Build and maintain strong, trusted relationships with clients, acting as a trusted advisor...
Line of Service Assurance Industry/Sector Not Applicable Specialism Risk Management Level Associate... relationships with clients, acting as a trusted advisor. Demonstrate a deep understanding of client needs and ensure...
institutions Be the advisor to provide best offerings of Financial products to our customers Customer Service Provide good...Job Description This role involves providing customer service to walk-in customers at SingPost’s post offices...
. You will be part of Artificial Intelligence & Data (AI&D) Service Offering, aligned with Financial Service, for Banking (Retail, SME... AI, and intelligent automation. Key Responsibilities: Act as a strategic and trusted advisor to leading financial institutions...
solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success..., scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders...
of our most strategic customer engagements. You will leverage a rare blend of consultative presence, deep technical mastery, and executive... as the lead strategic advisor and subject matter expert for customers undertaking a full-scale SOC modernization with XSIAM...
in the pre-sales process, providing technical expertise and guidance throughout the customer's cloud journey. In this role..., you'll be responsible for creating and leading the solution design to address customer business outcomes (CBO). Operating...
, and highly personalised customer experiences. And as digital commerce has grown, so have the security challenges. Cyber threats... pipeline, meeting revenue/bookings targets, and acting as a trusted advisor to clients from mid-level to C-suite. Key...
of relevant log sources into XSIAM, adhering to industry best practices and meeting customer-specific requirements... as a trusted advisor to end customers, offering consultative guidance and expertise in optimizing the utilization of Cortex XSIAM...
markets. You will ensure scalable, high-quality project delivery while driving customer satisfaction and retention.... To be successful, you must be resilient, adaptable, customer-obsessed and deeply collaborative, with a strong bias for action and a drive to deliver...