Senior Agent, Customer Service (Spanish Speaker) Argentina (Remote); Colombia (Remote) Who We Are: At OKX.... A minimum of 2 years' experience as a social media agent, customer service, or a similar role. Excellent command of spoken...
Senior Agent, Customer Service (Spanish Speaker) Argentina (Remote); Colombia (Remote) Who We Are: At OKX.... A minimum of 2 years' experience as a social media agent, customer service, or a similar role. Excellent command of spoken...
Support channels, ensuring adherence to service-level agreementsLeverage knowledge base to efficiently address common customer... Remote)Are you tech-savvy with a keen interest in enhancing customer experiences? As a Customer Support Representative...
customer service team. Agents will handle inbound and outbound calls related to appliance repair services. The key... responsibility is to ensure that all relevant customer calls are converted into scheduled service appointments with their technicians...
customer service team. Agents will handle inbound and outbound calls related to appliance repair services. The key... responsibility is to ensure that all relevant customer calls are converted into scheduled service appointments with their technicians...
centralized platform. You provide fast, empathetic customer service and convert qualified interest into sales actions. You write... strategy, or content calendar ownershipFocus is execution, engagement, and conversionRequirements1+ year in customer service...
. About the project Our client, a global e-commerce leader with a large-scale, service-oriented technology estate and complex... cloud infrastructure, is seeking to elevate their customer support technology stack by introducing Agentic AI to streamline...
. About the project Our client, a global e-commerce leader with a large-scale, service-oriented technology estate and complex... cloud infrastructure, is seeking to elevate their customer support technology stack by introducing Agentic AI to streamline...
to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles... facing services, etc. Responding to platform emergencies, alerts, and escalations from Customer Support. Ensure systems...
business unit. Lead day-to-day operations, ensuring alignment between growth, customer success, and agent performance... with agents. Agents (Supply): Manage the agent network, including recruitment, training, onboarding, and ongoing evaluation...