would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment... which suit the customer budgetary requirements and are in line with organization's financial guidelines Actively lead small...
relationships with its customers in the region that are based on account relationship management, service differentiation product.../O of 25 Crore, aligned to Bank Lending Policy and also ensure sanction and disbursement of the same, in liaison with Customer...
platform, and Service virtualization to improve testability. Experience in designing and improving test workflows..., utilities, and tools to improve the efficiency of test automation. Triage customer issues, analyze production metrics...
business continuity plans for the process. Customer service orientation Perform data analytics Other Proficiencies... opportunities to bring efficiency. Customer concern: Confirm that proper escalation procedures are followed according...
effectively with diverse teams Exceptional customer service, interpersonal and communication skills (verbal and written... while adhering to Alight’s established SLAs. Troubleshoot incoming Incidents for Alight customer-facing applications/products...
like cash, clearing, transfer, ECS/RTGS/NEFT, SB, CD, FDR, Deposits, account opening and customer service with a team of Tellers... and Customer Service Officers. Ensure all customer complaints and issues are resolved maintaining high service standards...
scoring, next-best action), Customer Service (e.g., case deflection, sentiment analysis), Finance (e.g., revenue forecasting... combines technical depth in ML/AI with a strong understanding of business domains such as Sales, Service, Finance, Order...
/budget/schedule with high quality deliverables. Ensuring customer satisfaction by ensuring timely & high-quality deliveries... of Technology (Honours Service Line : Engineering Services...
close, and financial reporting. Lead the delivery of outsourced services F&A : AP and R2R to ensure customer satisfaction.... Qualifications we seek in you! Minimum Qualifications Own end-to-end client service delivery and P&L Bachelor’s degree in finance...
a strong commercial competence Experience working with large multi-national companies in the B2B space Strong customer service..., service performance, customer happiness, trends, and savings opportunities for the region Develop quarterly action plans...
. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk...
legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis... compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service...
and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology..., and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate...
and analysis. Ensure compliance with accounting and financial regulations and policies. Provide excellent customer service.... Coordination of high volume of customer invoice activity with various departments including account managers and sales...
best practices. Streamline order-to-cash processes and improve customer service levels. · User Support and Training: Provide..., delivery scheduling, billing, and customer master data. Collaborate with cross-functional teams to align SD processes...
(costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ͏ Ensure outstanding... with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through...
around the world. Working seamlessly with business line home offices, project sites, customer organizations and suppliers... Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable...
Your Role Identifies current and future customer's requirements by establishing personal rapport with potential... and actual customers Demonstrate an understanding of what the customer will needs, and manage expectations Making Technical presentations...
with other departments, such as Collections and Customer Service, to ensure that billing processes are aligned with overall business..., providing excellent customer service and maintaining positive relationships. Prepare and present regular reports to management...
(e.g., lead scoring, next-best action), Customer Service (e.g., case deflection, sentiment analysis), Finance (e.g.... This role combines technical depth in ML/AI with a strong understanding of business domains such as Sales, Service, Finance...