regulatory rules. Supports the business objectives through excellent customer service delivery and other service-related... initiatives geared towards total customer satisfaction, including branch profitablity. Willing to be assigned in the following...
regulatory rules. Supports the business objectives through excellent customer service delivery and other service-related... initiatives geared towards total customer satisfaction, including branch profitablity. Willing to be assigned in the following...
processes, procedures, systems and reporting to improve customer service and reflect changing business needs. Prepares, analyzes... and individual customer service goals and standards. Works with third party vendors to coordinate staffing needs and coverage...
Field sales/service role that manages a defined customer group. Provides service to established customers and sells the... organization's products/services by interacting with these customers. In some cases may develop new customer prospects. Requires...
stakeholders Strong Customer Service, Project Management, Resource planning and Quality control skills Should possess Forward...Candidate should have minimum of 17+ yrs. experience Should have Global Service Desk domain experience managing a team...
project data and conclusions for internal and customer presentations, assist with product demonstrations and service... with consultants to provide onsite technical support for current customers and prospects. Provide customer solutions and technical...
and well-being, and pass it on to future generations. As a CMS Customer Support and Implementation Officer, you will play..., and liquidity management. Lead platform installation, customer training, system migration, and integration with clients' ERP...
) structure, comprising the GSS Hub and the Finance Shared Service Centre (FSSC). Position Responsibilities: Expert Interpretation... and teamwork across departments to ensure successful achievement of project and service objectives. Project and Service Delivery...
Job Description PRIMARY RESPONSIBILITIES: Manage and coordinate the team in the Finance Shared Service Centre for the... close processes and supplier masterdata) RTR: (GL, FA, Intercompany, Inventory, Cash Management, Reporting) OTC:(Customer...
regulatory rules. Supports the business objectives through excellent customer service delivery and other service-related... initiatives geared towards total customer satisfaction, including branch profitablity. Willing to be assigned in the following...
satisfaction within a fast-paced BPO environment. If you have a strong background in customer service , back-office operations... (100+ FTE) in an eCommerce, back-office, or customer service setting (BPO). Strong background in Service Delivery, Client...
and coordinate the team in the Finance Shared Service Centre for the countries responsible for, ensuring that P2P/RTR/OTC processes..., FA, Intercompany, Inventory, Cash Management, Reporting) OTC: (Customer masterdata set-up and maintenance, daily cash application...
. Ability to handle customer complaints and resolve issues. Strong understanding of service operations and best practices... in a service management role. Strong leadership and team management skills. Excellent communication and interpersonal skills...
project data and conclusions for internal and customer presentations, assist with product demonstrations and service... to provide onsite technical support for current customers and prospects. Provide customer solutions and technical support...
, and Group Reporting policies and in line with the established Service Level Agreements (SLAs) / Group Timelines. Drive... a customer-centric approach by building partnerships and open discussions to capture developing concerns, issues, and identify...
, or related field Experience in customer service management, technical support, or service operations Familiarity with CRM systems... all customer needs and maximize utilization objectives. Manages Accounts Receivables to meet or exceed the goals of the department...
for gensets, engines, and machinery. Oversee service scheduling, resource allocation, and technician deployment to meet customer...Key Responsibilities Lead and manage the service team to deliver timely, reliable maintenance and repair support...
, Innovation and Process Flow / Process Re-engineering Service leadership responsibility with experience meeting financial... and response appropriately to others. Technical Support - Ability to understand internal/external customer technologies and problem...
is to empower enterprises and service providers with reliable communication systems that drive connectivity and collaboration... worldwide. Job Description Act as the primary contact for major incidents, coordinating customer voice teams and leading root...
), ensuring SLAs are met consistently. Manage day-to-day operations, ensuring smooth service delivery according to client... requirements and expectations. Identify, resolve, and implement preventative measures for service delivery issues. Manage...