both independently and as part of a team - Strong stakeholder management and customer service skills - Logical and Critical thinking... team. As a key member of our organisation, you will be responsible for delivering Digitalisation Services to our service...
personnel records for new hires, in-service officers, staff movements within/across agencies, re-employed officers and officers... leaving service in the HR system. - Administer signing of training agreements/scholarships deeds to officers - Undertake...
to Service Partners - Provide excellent customer service and timely response to service partners to address their queries... - Strong stakeholder management and customer service skills - Logical and Critical thinking abilities - Strong numerical aptitude - IT...
• Comfortable working with and dealing with voluminous legal documents • Orientation towards the provision of excellent customer... service • Able to work well both independently and in teams • Ability to plan and organise work effectively • Meticulous...
including Cloud Service Providers (CSPs), HSS contractors, and customers (agencies) to deliver on product goals. They define... that enhance Public Officers' technical competencies and serve as key enablers for Singapore Tech Stack platforms. 1. Craft...
including Cloud Service Providers (CSPs), HSS contractors, and customers (agencies) to deliver on product goals. They define... that enhance Public Officers' technical competencies and serve as key enablers for Singapore Tech Stack platforms. 1. Craft...
Investigation Officers to close the cases timely and accurately. Track and compile commuter engagement and service quality metrics... mindset that consistently delivers lovable experiences for our commuters. Responsibilities Executive, Service Quality...
service delivery. Innovate processes: Contribute to ad-hoc projects and reviews that improve efficiency and customer... of belonging to the company. As part of the Shared Services team, you'll be at the heart of daily operations, ensuring service...
require • Tertiary Education • Experience in Customer Service or related field Working location - 10 ServiceSG Centres... from a variety of topics including government schemes, financial assistance, application procedures etc. within service standards...
upgrading. Our service-wide networks enable public officers to build capabilities, develop shared ethos and gain deeper...What the role is: You will be interning with the Communications & Customer Engagement (CCE) Department, Strategic...
scenarios across 3-4 difficulty levels based on actual customer service situations (20-25 scenarios). • Build a web-based... ministries and agencies to develop people for a first-class public service. CSC brings together public officers from diverse...
and agencies to develop people for a first-class public service. CSC brings together public officers from diverse backgrounds... and provides them with opportunities for learning and skills upgrading. Our service-wide networks enable public officers to build...
ministries and agencies to develop people for a first-class public service. CSC brings together public officers from diverse...What the role is: The Data & AI Office (DAO) at Civil Service College strives to build an eco-system...
to achieve policy and service objectives, ensuring effective implementation of policies, efficient collection processes..., and continuous improvement of services while managing a team to handle related appeals and customer queries...
Job Description: Job Summary The ESG Data Analyst uses ESG data to build the best customer experiences and deliver insights to help Business... and Operational Risk Officers. Work closely with Change Managers to ensure that a mitigation plan is developed for each delivery...
/guidelines • To handle and resolve escalated customer enquiries within service standards • To review existing levy administration... customer service and communication (written and spoken) skills • Possess good analytical, creative thinking and problem-solving...
customer experience • [Programme Implementation]: Implement, monitor and control all aspects of a programme, strategically... high quality and timely programme evaluations; Gather customer feedback and key insights to identify areas for improvement...
with some experience in customer service • Meticulous and ability to multi-task, good interpersonal skills • Good written and verbal... Competencies* • [Balancing Service with Authority]: Collaborate with other agencies to strike a balance between balancing whole...
required. What we are looking for: Key Competencies [Customer Service and Case Management] Effectively deliver services, coordinate and manage service... during peak periods to ensure work is completed timely and expediently. Experience in customer service, frontline operations...
Start Date: 28/01/2026 Schemes of Service: Corporate Division: Centre for Digital Enablement Employment Type: Fixed... and maintain strong working relationships with internal stakeholders, including faculty, Professional Officers, administrative...