Job Description: Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring... of experience in customer service or operations management, with a proven track record of leading and improving customer service...
's Degree in logistics, business administration, or a related field. Working experience in logistics, customer service... such as misdelivered, stuck, lost, or damaged parcels, ensuring minimal disruption to operations. Test Features & Implement Rollouts...
in customer service, account management, operations, or logistics Good communication and coordination skills - you're comfortable...Job Description We are looking for a customer-focused Aftersales & Account Management Specialist to manage post...
in ensuring seamless last-mile delivery operations. In this role, you'll be the primary liaison between SPX Express... field At least 2 years of relevant experience in relationship management, customer service, operations, or a related field...
comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Job Description: Coordinating... with regional and local teams for development of new product features for SPX Express Managing the launch of new or revamped product...
for experience topic improvement e.g. voice of customer enhancement with core SPX operations improvement, operational compliance... conditions) and after-delivery experience i.e. Customer Service and Recovery Monitor and analyze buyer Net Promoter Scores (NPS...
for experience topic improvement e.g. voice of customer enhancement with core SPX operations improvement, operational compliance... conditions) and after-delivery experience i.e. Customer Service and Recovery. Monitor and analyze buyer Net Promoter Scores (NPS...
are carried out in a timely manner Monitor driver behavior and ensure a high level of customer service Assist the fleet team lead... of safety policies and standard operations procedures for in-hub parcel collection Requirements: Diploma / Degree in Logistic...
in customer service, account management, operations, or logistics Good communication and coordination skills - you're comfortable...Job Description: We are looking for a customer-focused Aftersales & Account Management Specialist to manage post...
in a timely manner Monitor driver behavior and ensure a high level of customer service Assist the fleet team lead in the... policies and standard operations procedures for in-hub parcel collection Requirements: Legally allowed to work in Sabah based...
in a timely manner Monitor driver behavior and ensure a high level of customer service Assist the fleet team lead in the... policies and standard operations procedures for in-hub parcel collection Requirements: Legally allowed to work in Sabah based...
in a timely manner Monitor driver behavior and ensure a high level of customer service Assist the fleet team lead in the... policies and standard operations procedures for in-hub parcel collection Requirements: Legally allowed to work in Sabah based...
in a timely manner Monitor driver behavior and ensure a high level of customer service Assist the fleet team lead in the... policies and standard operations procedures for in-hub parcel collection Requirements: Legally allowed to work in Sabah based...
are carried out in a timely manner Monitor driver behavior and ensure a high level of customer service Assist the fleet team lead... of safety policies and standard operations procedures for in-hub parcel collection Requirements: Diploma / Degree in Logistic...
in a timely manner Monitor driver behavior and ensure a high level of customer service Assist the fleet team lead in the... policies and standard operations procedures for in-hub parcel collection Requirements: Legally allowed to work in Sabah based...
in a timely manner Monitor driver behavior and ensure a high level of customer service Assist the fleet team lead in the... policies and standard operations procedures for in-hub parcel collection Requirements: Legally allowed to work in Sabah based...
for smooth operation Work closely with customer service and assist on handling customer request Control inventory and take care... all delivery activities are carried out in a timely manner Monitor driver behavior and ensure a high level of customer service...
are carried out in a timely manner Monitor driver behavior and ensure a high level of customer service Assist the fleet team lead... of safety policies and standard operations procedures for in-hub parcel collection Requirements: Diploma / Degree in Logistic...
in a timely manner Monitor driver behavior and ensure a high level of customer service Assist the fleet team lead in the... policies and standard operations procedures for in-hub parcel collection Requirements: Legally allowed to work in Sabah...
in a timely manner Monitor driver behavior and ensure a high level of customer service Assist the fleet team lead in the... policies and standard operations procedures for in-hub parcel collection Requirements: Legally allowed to work in Sabah based...