customer service representative, frequently utilizing the knowledge center, answering customer inquiries. Routinely responds... and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. Strives to resolve...
and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries regarding... principles. Conduct, collect and analyze data from office site visits and reviews to continually improve the care and service...
or Customer Service Preferred Familiarity with healthcare and/or insurance Experience working with the Medicaid... initiatives: Perform member education functions on the importance of targeted preventive health service Recruit, holistically...
Provider File systems. Experience with the Customer Service inquiry system or claims processing concepts. Knowledge, Skills... Support updates necessitated by our business partners, internal departments and external clients. Provide customer oversight...
reimbursement for nursing and pharmacy services demonstrated. Consultation with Patient Account Representative regarding initial... in in-service programs for other health care professionals and for the community. Attend seminars/CEU opportunities on an ongoing...
of complexity. Ability to visualize, articulate and solve complex problems representative of a broad range of service and claim... information, cardholder data, or other confidential customer information that must be protected at all times. In connection...