and guiding the outbound CSR team to deliver exceptional service to customers without an assigned Financial Advisor. This role... of digital tools for convenience and efficiency. Feedback Capture - Collect and escalate customer insights to inform service...
and guiding the outbound CSR team to deliver exceptional service to customers without an assigned Financial Advisor. This role... of digital tools for convenience and efficiency. Feedback Capture - Collect and escalate customer insights to inform service...
) and workflows. Ensure CSR (Customer Service Representative) follows the best support practices. Performance Goals and Key... and administration capacity, supporting the Customer Service Manager The Lead Customer Support Agent will provide a high level...
Customer Service Representative II performs advanced case handling, provides deeper initial troubleshooting, and supports... escalation readiness for complex customer issues. CSR II demonstrates expertise in support processes, mentors junior agents...
and guiding the outbound CSR team to deliver exceptional service to customers without an assigned Financial Advisor. This role... of digital tools for convenience and efficiency. Feedback Capture - Collect and escalate customer insights to inform service...
) and workflows. Ensure CSR (Customer Service Representative) follows the best support practices. Performance Goals and Key... and administration capacity, supporting the Customer Service Manager The Lead Customer Support Agent will provide a high level...
and guiding the outbound CSR team to deliver exceptional service to customers without an assigned Financial Advisor. This role...The Contact Center Lead plays a pivotal role in Manulife’s Unassigned Customer Management (UCM) program by leading...
shifts - 6am to 3pm, 2pm-11pm, 10pm to 7am) Role Overview The Customer Service Representative I provides frontline... with team members to meet service-level expectations. Key Responsibilities Customer Care Operations Create, route...
shifts - 6am to 3pm, 2pm-11pm, 10pm to 7am) Role Overview The Customer Service Representative I provides frontline... with team members to meet service-level expectations. Key Responsibilities Customer Care Operations Create, route...
Position Summary We are seeking a reliable and customer-focused Dispatcher / Customer Service Representative to support... service operations for plumbing and HVAC clients. This role plays a key part in coordinating technicians, managing customer...
. Excelle nt written and verbal communication skilled at delivering clear, tactful feedback and interpreting customer service... updates ensure accurate call monitoring, phone support, and ongoing CSR inquiry assistance. Support fraud prevention...
. Excellent written and verbal communication; skilled at delivering clear, tactful feedback and interpreting customer service... and system updates; ensure accurate call monitoring, phone support, and ongoing CSR inquiry assistance. Support fraud prevention...
PLEASE NOTE THAT THIS ROLE IS AN OFFICE-BASED SETUP. JOB PURPOSE Customer Service Representative handles customers... and responsibilities of the Customer Service Representative. Billing Questions and Issues Cancellation of orders Following up on orders...
experience. As part of this new model, the Customer Support Representative (CSR) plays a key role in supporting Customer Success...Wing is expanding its Customer Success organization to deliver a more structured, proactive, and high-touch client...
, we're looking for a dedicated supervisor to oversee both our Customer Service Representative (CSR) team, Inventory... is a must. - Strong background in customer service, with experience in handling inquiries and resolving customer concerns. - Familiarity...
and organizations by handling a mix of patient-facing and administrative tasks. This role is ideal for candidates with Customer Service... Representative (CSR) experience, particularly those who have supported healthcare, insurance, or medical accounts. You will work...