described below. Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service... and Management Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service. Develop, manage...
client receives service that reflects the excellence of the FASTer Way brand. What You'll Do Client Communication..., Salesmessage, AirCall) Review and score representative client interactions to ensure tone, accuracy, and brand alignment Handle...
both individually and as part of a team. Ability to multi-task and problem solve under pressure. Ability to provide customer service..., and mercy through interpersonal connectivity. SUMMARY: The Case Manager provides assessment, monitoring, planning, linkage...
workflow analysis. Monitor the delivery status of current commitments to the client(s), such as service-level agreement (SLA... satisfaction. Work with the Application Support, Business, and Development teams to triage requests that require escalation...