Job Accountabilities: Personalized Service Interactions based on Customer Segment Supports multi-channel roles..., month end and yearend report Non-Voice Team Management - Email, Chat & social media Forecasts and strategizes WIP clean up...
Advantage, Regional Group Offices (RGO.) Ensuring excellence in customer service by answering questions of interested parties... Benefits as well as Compassionate Assistance Program loans. Adjudicate and make independent decisions on non-contestable...
Offices (RGO.) Ensuring excellence in customer service by answering questions of interested parties (internal/external) re..., tax and legal implications relating to claims. Excellent customer service skills and demonstrated empathy to deal...