ledger in compliance with customer requirements as stipulated in the Service Level Agreement (SLA), global accounting policy... with limited supervision of the Supervisor/Manager. This includes balance sheet reconciliations, journal entries, allocations...
coordination Pocess refunds / credits & debit notes Perform A/R reporting where required Handle customer inquiries... as required Successfully handle most non-routine issues, and escalate to Supervisor issues that cannot be resolved Ensure all work is performed...
Position Summary The trainer's main objective is to prepare customer service representatives to perform... their job effectively. This includes providing new hired staff with product knowledge, company information and the necessary customer...
new programs, policies deployed by the HR CoEs. Responsible for meeting agreed individual Service Level Agreement and key... performance indicators, mutually agreed with direct supervisor Ensures process documentations /job aids are in place...
· Fully responsible for daily management of collections, including providing customer service regarding collection issues... Office · Commitment to excellent customer service · Ability to prioritize and manage multiple responsibilities · Ability...
as needed. - Seek assistance from the customer service supervisor and escalate complex inquiries when necessary. **Requirements... chat, in a dynamic environment. - Work alongside the customer service team to complete moderately complex support tasks...
's foreign exchange needs Service client's requirements for all FX transaction needs Maintain existing client relationships... annually if necessary Provide market feedback, forecast, and account update to immediate supervisor Maintain and track P...
as needed. - Seek assistance from the customer service supervisor and escalate complex inquiries when necessary. **Requirements... chat, in a dynamic environment. - Work alongside the customer service team to complete moderately complex support tasks...
relationship building skills and client retention Outbound phone calls Associate / Supervisor Customer Service Computer... interpersonal skills including verbal and written communication, teamwork, and customer service skills. Proficient in Microsoft...
. Identifies ways to improve customer service, inventory investment, and supply chain efficiency to achieve measurable results... with knowledge and experience on interpreting complex data sets is an asset. 3. Exceptional customer service skills...
Laundering (AML) and Counter-Terrorism Financing (CFT) compliance programs. As part of our operations as a Virtual Asset Service..., and guidelines, and ensure timely adaptation of internal controls and policies. 3. KYC & Customer Due Diligence Oversight Oversee...
agents Ability to maintain and practice high standards of customer service Ability to work independently and in a team..., to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally...
Premium Equivalent To deliver the desired customer experience in FWD Alabang Hub through: A. Branch Service delivering...-active and efficient support and coordination with the Agency Team, Distribution Team and Customer Connect Service Delivery...
). Additional Information Others Integrity Quality Work Standard Customer Service Orientation Communication and Interpersonal... to supervisor. Maintain a safe and tidy worksite. Maintains awareness of hazards and proposes controls to supervisor, QHSE...
). Additional Information Others Integrity Quality Work Standard Customer Service Orientation Communication and Interpersonal... to supervisor. Maintain a safe and tidy worksite. Maintains awareness of hazards and proposes controls to supervisor, QHSE...
, eSign paperwork, and other digital options as required. - Receive guidance from the customer service supervisor.... - Collaborate with the customer service team to perform moderately complex support tasks. - Mitigate risk by adhering...
, eSign paperwork, and other digital options as required. - Receive guidance from the customer service supervisor.... - Collaborate with the customer service team to perform moderately complex support tasks. - Mitigate risk by adhering...
changing needs of the company. Associate / Supervisor Customer Service Information Technology / IT 5 openings Bachelor... Communication skills (written and oral), customer service skills and Project Management skills. Excellent problem solving skills...
strong communication and customer service skills. Consistently practices good judgment and problem-solving skills when handling.... Competencies required: Behavioral Standards: Exhibits customer and service-oriented behaviors in everyday work interactions...
strong communication and customer service skills. Consistently practices good judgment and problem-solving skills when handling.... Competencies required: Behavioral Standards: Exhibits customer and service-oriented behaviors in everyday work interactions...