, collaborative, and customer service skills. In general, the Team Lead's responsibilities are categorized into the following separate... and specialists to include technical, collaborative, and customer service skills. In general, the Team Lead's responsibilities...
in managing and achieving key objectives for both their team and the broader Revenue Cycle teams. The individual will lead... team environment. Day-to-day, you will: Team Leadership: Lead a team of billing professionals, providing guidance...
Overview We are looking for a dedicated Quality Team Lead to oversee the quality assurance process within our BPO..., with at least 1–2 years in a team lead/supervisory role. Strong analytical skills with attention to detail. Excellent...
Overview We are looking for a dedicated Quality Team Lead to oversee the quality assurance process within our BPO... in a team lead/supervisory role. Strong analytical skills with attention to detail. Excellent communication, leadership...
, to ensure SLA compliance. l Allocate Service Desk Agents to tasks such as queue monitoring, phone support, and mailbox...Responsibilities l Oversee and manage all Service Desk activities during assigned shifts to ensure smooth and efficient...
Engineering team, you will focus on designing and developing mission-critical enterprise solutions and other customer application... better for our client partners and their customers. Key Responsibilities Work with team members to gather and interpret user/system...
in our Software Engineering team, you will focus on designing and developing mission-critical enterprise solutions and other customer... life better for our client partners and their customers. Key responsibilities: Work with team members to gather...
exceptional customer service by responding to inquiries via phone and email in a timely and professional manner. Maintain.... Review, reconcile, and analyze credit control reports as well as broker and customer statements to maintain accuracy...
and functions within the organization. Proven ability to manage Customer Support/Service situations and excellent follow up skills... on RxSight ERP system: QAD. Train and become proficient on RxSight Technology and Customer Support requirements. Manage...
is recorded. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature...Kuala Lumpur, Malaysia Company: Singtel Group Be a part of something BIG! The IT Service Desk Support...
and gather accurate and complete relevant information is recorded. Manage customer expectations and notify Team Lead in the...Be a part of something BIG! The IT Service Desk Support is responsible in providing First Call Resolution (FCR...
will join the existing hands of RTB (Run the Bank) production support team. This role is within the CBDT (Client Banking and Digital... Collaboration: Acted as a lead support role, working closely with multiple teams on problem management, escalation handling...
products; Lead the team to achieve sales objectives and productivity goals; Identify lead generating opportunities. Sales...Job Purpose : To develop and implement high impact business enablement and plans. To support, contribute...
to continuously improve the customer experience and enhance customer satisfaction. Provide data support and feedback to help the team... continually refine service strategies and optimize the customer journey. Project Management & Execution Lead customer service...
, and intuitive live traffic and ecosystem team for our users. As part of the LIVE Traffic & Ecosystem team, the Customer Service... Excellence team provides world-class service and experience for customers and creators. The team seeks an astute Global Customer...
? We are expanding our team and looking for Customer Service & Project Management Executives to support our fast-growing AI solutions... agency. 🔹 Position Overview You will act as the bridge between our clients and internal AI/technical team - managing...
to customers and assists sales consultants in customer support. If necessary, to direct these queries to the appropriate department... service process Resolve service problems by clarifying the customer's complaint; determining the cause of the problem...
's Customer Satisfaction & Incidents, Rocket Travel by Agoda (CSI RTA) team, our final tier of customer support and a critical... line of defence for the business. The CSI RTA team serves as the highest tier of support for our most strategic RTA/White...
's Customer Satisfaction & Incidents, Rocket Travel by Agoda (CSI RTA) team, our final tier of customer support and a critical... line of defence for the business. The CSI RTA team serves as the highest tier of support for our most strategic RTA/White...
to customers and assists sales consultants in customer support. If necessary, to direct these queries to the appropriate department... service process Resolve service problems by clarifying the customer's complaint; determining the cause of the problem...