The Security Operations Centre (SOC) Team Lead is responsible for managing and developing Infotrust’s SOC capability... to meet Infotrust’s business objectives and deliver on Infotrust’s contracted services. The SOC Team Lead is a senior member...
, call volumes, and team performance. Train and coach staff on product knowledge, sales techniques, and customer service... Sales Supervisor to lead and support our sales team handling inbound inquiries for car parts. The ideal candidate...
service levels Monitor, analyze, and track team performance against KPIs and SLAs, identifying operational risks, performance... to improve efficiency, accuracy, and service quality Participate in or lead cross-functional projects and continuous improvement...
Summary Description: The Intercompany Accounting Team Lead is responsible for delivering timely and quality service... to internal Dover customers, as measured by service level agreements and key performance indicators. Key activities include the...
Summary Description: The Intercompany Accounting Team Lead is responsible for delivering timely and quality service... to internal Dover customers, as measured by service level agreements and key performance indicators. Key activities include the...
. About the Role The Operations Team Lead (German- speaking) is accountable for the end-to-end day-to-day delivery of Customer... services. Our client also matches service providers with customers and ensures that the service is carried out to the customer...
Job Overview A Chapter Lead manages a team of talented engineers to deliver high quality software solutions... are delivered to the highest standard with outstanding stakeholder service. They ensure all team members are productive, achieving...
We're seeking a strategic and results-driven CX Social Media Team Lead to join our Communications team and help amplify... our voice across earned and owned media channels. Reporting directly to the Director of Communications, you'll lead a team...
operations and provide guidance to ensure the success of the team in delivering excellent customer service. Responsibilities... in supervising and mentoring a team in a customer service environment Proficiency in communication skills, including interpersonal...
Role Title: Team Lead (Live Scan Review) ECLARO: A quick Summary ECLARO is an award-winning professional services firm... preferred. Customer Service Experience required with proven bility to adapt and empathize with customers to de-escalate...
by side with Lead Recruiter for Technical roles in leading hiring strategies Collaborate with Employee Experience team... Administration, or a related field Experience: At least 3-5 years of supervisory/ team lead experience in talent acquisition and 3-5...
. Essential Duties As the Success Operations Lead your essential duties will include: Supporting the Manager in aligning team..., and continuously improve. Supporting your team as they conduct job specific tasks such as: Customer Success Managers: Building customer...
rates. Set departmental goals and KPIs aligned with business objectives. Team Management Recruit, train, and lead a team... Management Collaborate with internal teams (Finance, Customer Service) and external clients to resolve disputes. Communicate...
and all client requirements. The Team Lead is also responsible for ensuring that processes are standard and compliant to standard... operating rhythm. The Team Lead is responsible in his/her staff development which can be achieved thru coaching and mentoring...
technology, supply chain management, human resources, customer service and marketing. It serves Chevron affiliates around the... of today, while advancing a cleaner energy tomorrow. About the Role We have an exciting opportunity for a Team Lead - Accounts Payable...
Support Team Lead to oversee daily support operations and lead a high-performing frontline team. This hands-on role combines... people leadership, service delivery, and direct case resolution, ensuring customer enquiries are handled efficiently...
What You'll Do: Lead the functional process of the Accounts Payable department by leading the Invoice Processing team... Objectives based on the principles of superior customer service, continuous improvement and best practices. Maintains excellent...
Job Overview: WFM Team Lead Location: Fully Onsite (Alabang, Muntinlupa) | Schedule: Rotational/Shifting Core... Requirements Leadership Experience: Minimum of 2 years in a team lead role with proven experience managing, mentoring...
About the job: WFM Team Lead (Alabang) | Onsite Key Qualifications: Amenable to working in shifting schedules... with customer service and workforce in the BPO/BPM industry Bachelor's degree in any course A minimum of 2 years in a leadership...
What You’ll Do You will lead the functional Accounts Payable process by overseeing the Invoice Processing team... delivery of Invoice Processing and AP objectives, guided by superior customer service, continuous improvement...