Overview We are looking for a dedicated Quality Team Lead to oversee the quality assurance process within our BPO..., with at least 1–2 years in a team lead/supervisory role. Strong analytical skills with attention to detail. Excellent...
.ai. Job Description Responsibilities: As a Technical Support Team Lead at TabSquare, you will oversee the technical support function for clients... across the SEA and ANZ markets, ensuring exceptional service delivery and client satisfaction. You will lead and manage shifts...
.ai. Job Description Responsibilities: As a Technical Support Team Lead at TabSquare, you will oversee the technical support function for clients... across the SEA and ANZ markets, ensuring exceptional service delivery and client satisfaction. You will lead and manage shifts...
and implement AML/KYC compliance measures. Lead, train, and manage the withdrawal operations team. Collaborate with risk, customer..., strengthening risk controls, and leading a team to deliver safe and seamless operations. Key Responsibilities Manage and optimize...
and implement AML/KYC compliance measures. Lead, train, and manage the withdrawal operations team. Collaborate with risk, customer..., strengthening risk controls, and leading a team to deliver safe and seamless operations. Key Responsibilities Manage and optimize...
years in team leadership Experience in knowledge base management for large-scale customer service centers or fintech... with product, technical, customer support, and compliance teams Manage daily operations of the knowledge base and content...
. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance... and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels...
Swiss traders, DKSH still maintains the same entrepreneurial mindset. Be part of our diverse team of more than 33,000 people... offering hybrid work arrangements. Come and meet our energetic, passionate, and purposeful team and be part of something big...
Join us! About our team: Our Customer Experience Team helps customers get the perfect travel experiences, by helping them pick great products... to our customers! What you'll do: Takes ownership to lead a diversified team to ensure support provided to our customers...
? Join us! About our team: Our Customer Experience Team helps customers get the perfect travel experiences, by helping them pick great... to deliver the best experience to our customers! What you'll do: Takes ownership to lead a diversified team to ensure support...
. Your chances are good! Save Apply Requirements We are hiring a Customer Support Team Lead fluent in Traditional Mandarin...Inov8 Solutions Sdn. Bhd. Hiring! Full Time Customer Team Leader in WP Kuala Lumpur, Earn up to MYR 6,500 - Ricebowl...
, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring... cause and other data analysis. Conduct QA evaluations per client requirements and provides QA progress reports to team lead...
in a customer service or sales capacity Prior success in achievement of personal and team sales quota/goals Prior experience... Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer...
, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful... complex/escalated service requests with precision and urgency Proactively identify procedural/operational opportunities...
with WorldFirst. Qualifications Exceptional leadership and coaching skills to lead a team of Customer service/support representatives... relationship/ account management/ customer service focus. Attention to detail. Proficient in English both spoken and written...
on meaningful projects with high-performing teammates Regular team training, customer service workshops, and AI tools upskilling... service or customer success (preferably in SaaS ,marketing or education industries) Prior experience in customer service...
We are looking for a Senior Customer Service Executive to join our regional team based in Malaysia. Reporting to the Head of E-Commerce..., you will lead day-to-day customer support operations across multiple Southeast Asian markets (MY, SG, ID, HK, VN). This role...
continually refine service strategies and optimize the customer journey. Project Management & Execution Lead customer service... to continuously improve the customer experience and enhance customer satisfaction. Provide data support and feedback to help the team...
Job Description : Lead customer service sub functions (includes SWAT - high-risk escalation, Community CS... proposals. Requirements : Minimum 6 years' of experience in customer service operations, with at least 3 years...
continually refine service strategies and optimize the customer journey. Project Management & Execution Lead customer service... to continuously improve the customer experience and enhance customer satisfaction. Provide data support and feedback to help the team...