team serves most of the world's leading wireline, wireless, cable and satellite communications and service providers. Media...Join our team in Strategy & Consulting to find endless opportunities and solve our clients' toughest challenges...
to achieve customer service levels and inventory targets. Lead the Demand Planning process to align sales targets... adjustments, new parts, etc.) to fine tune the forecast to achieve forecast accuracy and customer delivery targets. Lead the...
, strengthen controls, and enhance customer experience. The Manager serves as the primary point of contact for client process SMEs... business requirements with service delivery capabilities and cost-effectiveness goals. . Ready to unleash your potential...
your potential with us? Join the winning team now! Key Responsibilities: Team Leadership & Performance Management: Lead a team... and training materials; develop team skills in research, customer outreach, and reconciliation discipline. Operational Risk...
improvements, manages service levels, and builds a high-performing team through structured training and quality assurance... Management: Lead a team of disputes professionals; manage workload distribution, capacity planning, coaching, and performance...
Support: Serve as an escalation point for analysts; lead customer and internal negotiations to challenge invalid claims... with Sales, Customer Service, Billing, Operations, and Collections to resolve root causes and prevent rework, rebills, and future...
, our people, and the communities we serve. We are seeking a Collections Senior to lead daily collections operations, manage team... team now! Key Responsibilities: Team Leadership & Performance Management: Lead a team of collections professionals...
for analysts; lead moderately complex customer negotiations and internal alignment to remove payment blockers. Payment Plans..., Customer Service, and Operations to resolve blockers and reduce repeat delinquency. Documentation & Compliance: Maintain...
SMEs to align business requirements with service delivery capabilities and cost-effectiveness goals. Ready to unleash... your potential with us? Join the winning team now! Key Responsibilities: Strategic Process Ownership: Set strategy and priorities...
, Provisioning, Collections, Channels, Customer Care, Lead to Cash, etc Digital Transformation: Experience in Strategy, Innovation...Join our team in Strategy & Consulting to find endless opportunities and solve our clients' toughest challenges...
team and larger community. Support or lead proposals, business development for global clients as an expert for a specific..., Billing, Mediation, Provisioning, Collections, Channels, Customer Care, Lead to Cash, etc Digital Transformation: Experience...
, and monitoring tools. Excellent troubleshooting, customer service, and communication skills. (Senior Level) Ability to lead, mentor.... Technical Leadership & Team Collaboration: (Senior Level) Mentor junior engineers, provide technical guidance, and lead small...
quotes, negotiate terms, close deals and handover to sales team. Provide feedback to product teams based on customer... and internal teams. Monitor customer satisfaction and proactively address issues, coordinating with Customer Service, Supply...
) and meet Development Plan. Manage and facilitate the service level agreement applicable to Customer Interface. Support service..., replacement and reduction of resource materials. Regularly provides department team lead/manager with relevant information...
) and meet Development Plan. Manage and facilitate the service level agreement applicable to Customer Interface. Support service..., replacement and reduction of resource materials. Regularly provides department team lead/manager with relevant information...
to achieve customer service levels and inventory targets. Lead the Demand Planning process to align sales targets... adjustments, new parts, etc.) to fine tune the forecast to achieve forecast accuracy and customer delivery targets. Lead the...