market share. The Surgery Business Leader is responsible to inform key stakeholders of evolving market and customer needs... update to team on company, region product strategies and customer insights. Coach and assist the PSS/CS with the...
service requirements and is delivered with competitive costs and speed, according to the defined customer segmentation. Pro...Job Title Integrated Supply Chain Leader, Personal Health JAPAC Job Description Integrated Supply Chain Leader...
Business System (DBS) and drive process excellence with the commercial operations teams (customer service, supply chain, master...: University degree or equivalent experience in customer service, supply chain, process improvement, business, or similar area...
Leader based in Greater Kuala Lumpur. The Unit Leader will be responsible for overseeing daily operations, managing team..., providing guidance and training to team members, handling client relationships, and implementing operational processes...
for enhancing customer experiences and improving services productivity through providing excellent technical support to field team.../customers, driving prompt technical issue resolutions with field & global team, optimizing field material usage, implementing...
for Customer service 2. To maintain desired levels of productivity & accuracy on audits performed by self 3.To coach front line... performance with coaching & feedback interventions via team leader Participate in weekly calibrations/ performance review calls...
overall customer and rider experience through providing feedback on SOP, Process and agent behavior Auditing a team of front... line agents across channels like Chat, Call & Email for transaction quality and SOP adherence for Customer service...
distribution network. About The Role What you need to know: Job Description Provide exceptional customer service via multiple... management team of abnormal trends detected in customer's calls and contacts Follow up on customer calls where necessary...
team, reporting to the Customer Success Team Leader. Provide both a reactive and proactive services to our customer base... opportunity to join a growing team a team with a first class reputation for Service Excellence. Please note that this role covers...
overall customer and rider experience through providing feedback on SOP, Process and agent behavior Auditing a team of front... line agents across channels like Chat, Call & Email for transaction quality and SOP adherence for Customer service...
– Customer Operations to lead our Kuala Lumpur-based team supporting both on-premise and SaaS customers. This is a senior... leadership role requiring deep experience in cloud operations, customer support, incident management, and service delivery...
teams seeing the most transformation is our Customer Business Executive (CBE) team, which partners with our customers... looking for new team members to join our team as a CBE. The CBE acts as the primary customer advocate throughout the post-sale...
and team meetings to stay updated on product knowledge and customer service best practices. Strive to exceed customer.... Identify opportunities for improving customer service processes and suggest enhancements. Participate in training sessions...
. About the team The Customer Support - APAC team sits within APAC Region and works alongside Service & Operations Team... as providing Service Management. With an average Net Promoter Score of 74 awarded by our customers, the Customer Support Team takes...
they are and where they live. About the team The Customer Support - APAC team sits within APAC Region and works alongside Service & Operations... Support Team takes pride in supporting GBG's Vision through the provision of excellent customer service The role The role...
Customer Success Team Leader. Provide both a reactive and proactive services to our customer base. Work with a large... and relish the opportunity to join a growing team - a team with a first class reputation for Service Excellence. Please note...
's top technology providers, is seeking a Customer Success Specialist to join our delivery team covering the APAC region..., excellent customer service, and the ability to work effectively with key stakeholders. You'll be joining a fun, supportive...
leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team... SaaS, Software, or Hardware solutions? Join our team as a Customer Success Specialist today and thrive in a multicultural...
, or Hardware solutions? Join our team as a Customer Success Specialist today and thrive in a multicultural and multilingual...-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work...
& Team Management Lead the Customer Insights & Engagement (CIE) team, fostering collaboration, innovation, and accountability... customer data to identify trends, measure performance, and improve service processes. Create clear reports and dashboards...