of an organization's information technology activities, meeting customer's requirements and Service Level Agreements. Ensuring... transition plans, enhancement milestones and deliverables in consultation with support teams and customer Regular review...
internal stakeholders, namely the Lines of Businesses (“LoBs”) and Customer Solution leaders as well as the Centre Director... to enhance propositions and customer benefits. Host Tier 2 and Tier 3 visits for customers, working with the Centre Director...
customer’s requirements and Service Level Agreements. Ensuring that systems, services, and infrastructure work reliably... with support teams and customer Regular review with support team to ensure that all support tasks and deliverables meet service...