services company, providing a broad range of services in customer, strategy and consulting, technology and operations...: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships...
while delivering for the business at every turn. You'll have the chance to lead projects that use commercial and customer insights... in shaping the future of our customer experience and ongoing success. Job responsibilities: Partners with the Customer...
with Customer Success Managers to onboard new customers and lead technical implementation of LinearB’s platform, bots... with Customer Success Managers and serve as the technical bridge between LinearB and our customers—guiding engineering organizations...
Leadership & Team Development:Build, mentor, and lead a high-performing, globally distributed customer-facing organisation... interactions Create & Scale the Customer Success Framework: Design, implement, and continuously refine a consistent, transparent...
to the Chief Customer Officer, you will lead the organisation's resident-first approach shaping customer experience...). Experience using customer experience frameworks, insight, and analytics tools. Behaviours for success: You will live...
As Customer Outcomes and CX Reporting Manager, you will oversee the production of customer experience and outcomes... reporting to senior stakeholders across the organisation. This will involve analysing customer data, translating insights...
Global Director, Technical Customer Support Core & Digital Banking | SaaS & Cloud Platforms Own Platform Resilience.... Lead Global Support Transformation. 📍 Location: London 🆔 ANKH ID: 233 Why This Role Matters This is a global...
Reporting into the Customer Account Lead, the Senior Customer Account Portfolio Manager will lead and own a significant... part of our business within a customer or OpCo. They will own all engagements in that area, end-to-end from sales through...
requirements, ensuring alignment with strategic objectives and customer outcomes. Work with stakeholders to define success...Business Analyst - Customer Strategy Location: London – hybrid 50% Contract: Permanent Hours: Full Time - 35...
, email, and push notifications. Lead end-to-end campaigns, including quarterly newsletters and loyalty initiatives, ensuring every... and agencies. Champion innovation, spotting new opportunities to deliver compelling marketing experiences. Keep customer...
which are not signed into loyalty. CRM & Customer Engagement Lead the development of customer cohort strategies, highlighting growth..., but most importantly, our customers. Overall Purpose of the role We are seeking a dynamic and strategic Head of Customer Value to shape...
. Lead data enrichment and quality initiatives, resolving duplicates, inaccuracies, and enhancing customer profiles... and strategic initiatives. You May be a Good Fit if: A minimum of four years' experience within Customer Success Operations...
. Specialist Customer Marketing – MAT Cover The Specialist Customer Marketing role is a key enabler of the EMEA eCommerce agenda..., driving hands‑on execution across the EU retail eCommerce ecosystem. Partnering closely with Customer Marketing, Key Account...
, customer success platforms, and webinar tools. Understands how to measure the impact of onboarding and adoption activities...-facing SaaS role such as Onboarding, Customer Success, Support, or Implementation. Experience interacting with customers...
experiences. The Role The role will provide full customer success support: including customer services, customer journeys... of our customer and using insight to guide customer-lead business decisions Administering all cases from internal and external teams...
The Heartbeat of E-Commerce Growth Are you ready to steer the digital flow of beauty? As our Customer Supply Chain... YOU ARE A Confident Influencer: You build trust naturally and aren’t afraid to lead conversations with senior stakeholders to move the...
visit . The Opportunity We are looking for a Senior Director to lead our EMEA Customer Experience organisation... opportunity to lead the full customer lifecycle under one roof. You will oversee a unified organisation of ~18 Campers across the...
Success, Education, Events, and Content to create scalable programmes that drive meaningful customer engagement and impact... community activations, that align with regional priorities and resonate locally. Serve as the regional customer marketing lead...
execution across renewals and long-term customer success initiatives; including ownership for renewal forecast accuracy Lead... and grow a high-performing Customer Solution Engineering team Hire, lead, coach, and motivate a high-performing Customer...
and customer effort through better processes, tooling, and communication. Lead and develop a team of Customer Operations... or Customer Effort. Experience working with distributed or global teams. What Success Looks Like Improved team performance...